The Terrace Knightsbridge Reviews Summary

Food Quality

Pros:

• "Had the breakfast mezze, great foul! And their olive oil is proper Levantine oil!"
• "Consistent, great food, super friendly staff and very accommodating."
• "The Pistachio Spanish latte was to die for & Flatbread with Labneh was also a killer!"
• "Had a great brunch here, really enjoyed the sujuk and mezze, big portions too."
• "The food was delicious and arrived really fast."
• "One of the best cafes in London. Food is amazing and delicious with a gorgeous inside and out."
• "Lovely food! The teriyaki pulled beef burger with their skinny fried was delish!"

Cons:

• "Overall it's far too expensive to be this average."
• "The food was strange and the plate was covered in some kind of chilly oil."
• "The lotus pancakes were so sickly that I couldn’t finish them!"
• "Food horrendously overpriced, poor quality and extremely slow out the kitchen."
• "The burger has no flavour whatsoever, same with the chicken falafel."
• "The chocolate was so stale and half of the crepe was rock solid whilst the other half was raw with stale chocolate filled inside."
• "The food was trash!!!"

Service

Pros:

• "Waiters were very helpful. Shout out to Rosanna and Khalid for serving us and being very kind and amazing staff."
• "Our waiter Khalid was so lovely. Very friendly and hospitable and even took some pictures for us."
• "Impressive service and scrumptious food at The Terrace Knightsbridge."
• "We were served by Maria, and her service was excellent."
• "The servers were very polite and helpful."
• "Our server Khaled had exceptional customer service."
• "The staff was really friendly and offered me a wide range of choices according to my preferences."

Cons:

• "The manager promised to give the food for free because of how awful the service was."
• "The service was truly horrible."
• "After being sat there for 20 minutes, I went out to the waiter to order and I was told 'We haven't forgotten about you'."
• "The service was horrible, the staff are not friendly at all."
• "The waitress and hostess were both incredibly rude, showing attitude or ignoring us completely."
• "Service was so bad it made us leave."
• "The service was appalling."

Ambience and Decor

Pros:

• "Seats are comfy and it’s a nice place to chill and eat."
• "The place is aesthetically pleasing, and the staff are lovely."
• "The setting was lovely."
• "The ambience is impeccable, I loved the tropical design to the place."
• "The decor of the place was so Instagram-friendly."
• "The restaurant had very nice décor. Good ambiance."
• "Such a beautiful location."

Cons:

• "Very pretty cafe…but service very slow even though it wasn’t overly busy."
• "All the plants are artificial, making the place look cheap."
• "Even the toilets were dirty. No soap and toilet paper on the floors."
• "Plastic plants, dirty tables, messy bathroom and failure to provide even adequate service."
• "The terrace... was cramped and crowded and I had to duck under the fake palm trees to be seated."
• "Interior is nice to look at but not practical. The tables were so low down, had to bend my back down completely to eat."
• "Visited this place for the first time the place looks pretty battered and just seems nobody really cares for the venue."

Value

Pros:

• "The total bill was reasonable even with service charge."
• "Considering the location it’s a reasonable price."
• "The food was amazing, and the total bill was reasonable even with service charge."
• "The prices are reasonable, especially for the location."
• "The food came really quickly, tasted amazing and shockingly the bill was very reasonable (even with the service charge)…"
• "The portions are not even enough to feed a child..."
• "A good single slice portion, at an expensive price."

Cons:

• "£6 for a sub standard orange juice."
• "£6 for a coffee."
• "However, I spent £8 on a 700ml bottle of water, so I left feeling like an idiot."
• "OVERPRICED big time! A hot latte costs 4.50 and if they add a few ice cubes to make it a iced latte they charge 6.50 which isn’t justified at all."
• "The prices were so over the top - nothing special about the place apart from its location, standard iced coffee is 7.50 pounds, which wasn’t fancy or anything."
• "Overpriced, £6 for a small Coca Cola, £6 service charge when the service was non existent."
• "The food was decent, but some of it is extortionately overpriced."