Lost Coins Reviews Summary

Atmosphere & Decor

Pros:

• "Atmosphere was great, lots of families dining and having a nice time."
• "Atmosphere was very calming and warm."
• "The ambience was relaxed with good music playing."
• "Lovely atmosphere, staff (elves) were friendly."
• "The general ambience of the establishment is very pleasant and relaxing."
• "Lovely environment with a relaxing atmosphere."
• "Inside the Lost Coins was spacious and clean, with a nice atmosphere - happy punters and staff alike."

Cons:

• "Downside..... as we were settling to enjoy our food there was a lot of noise nearby."
• "Would have been a lovely meal had we not been seated at the table adjacent to the employee's break table and door to the kitchen."
• "Table was filthy when we arrived. (We had booked)"
• "The people who cleaned the tables between customers didn't clean the edges of the table, nor the chair backs, and even worse, they didn't clean the condiment containers."
• "The floor wasn't cleaned when the tables were, especially necessary where children have sat."

Service

Pros:

• "The waitress looking after us was fantastic nothing to much trouble and checked on us regularly."
• "I was served by a young man called Adam and he couldn’t have been more helpful, I’ve never received service like this elsewhere."
• "Our server was on top of things, our drinks and food both came quickly."
• "Service was prompt and polite."
• "The greeter was very welcoming and showed us to a comfortable table, service was quick and friendly."
• "Excellent customer service from each member of staff that came to our table, friendly, polite, and nothing was to much trouble."
• "The staff were amazing and really made the experience."

Cons:

• "Waiter was rude and never apologized."
• "When our meals arrived it was the wrong order."
• "The wait for our food was ridiculous, we waited an hour before we were then told there was going to be a bit of a wait for it."
• "Service is very poor, you can wait at the bar forever and it seems like no one wants to attend the bar."
• "Service was very slow, plates left on the tables and walked past consistently."
• "Didn’t even make it into the pub, stood by the counter waiting to be seated and the male staff member walked up to the counter and walked off did not even acknowledge us."
• "All the young staff seemed as though they couldn't be arsed."

Food Quality

Pros:

• "Lovely fish and chips And Basque burnt Cheesecake And it was Absolutely fantastic And delishious."
• "The meal was tasty, nicely presented."
• "Food was out quickly and myself and the kids enjoyed."
• "Service was well timed and food presentation was good."
• "We all really enjoy our meals."
• "The food was hot, well presented and tasty, good value for money."
• "The food was delicious, and well priced."