Beale Wildlife Park Reviews Summary

General Experience

Pros:

• "Fantastic place.. the gardens are superb, awesome views."
• "A very beautiful and lush green surrounding."
• "Great day out and reasonably priced! Lots to see with the animals and gardens!"
• "Despite the park being very busy, the vast grounds didn't make it feel as though people were on top of each other."
• "The inclusion of a charming little train adds an extra layer of fun, making it easy for families to explore the park comfortably."
• "Facilities for the disabled with access to a wheelchair if needed."
• "A number of public conveniences placed on site so no need to walk all the way back to the main entrance."

Cons:

• "Toilets are very outdated and could do with a better clean as well."
• "Shame all the owl enclosures where half collapsed."
• "The floor was a little dirty and there were several cobwebs."
• "Some of the habitats are not great and if you're passionate about animal conservation then stay away."
• "Not many animals visible with a lot of cages empty and damaged."
• "This place comparing to when I was there for the last time went really down hill."
• "Some enclosures for the small and medium sized animal looked very small, and the animals were going around their enclosure wall looking down and sad."

Food and Dining

Pros:

• "Some comfort food and drinks from the cafeteria."
• "Nice cafe with friendly and helpful staff."
• "The cafe has good options for lunch and we barely had to wait."
• "The food was reasonable and there was decent coffee too although this was from an outside company."
• "There's a Pavillion café which has very tasty food."
• "Good food added to the day."
• "The food was absolutely fantastic, the 'chicken chunks' were real chicken, organic food."

Cons:

• "Now there is one central canteen, but the choices are very limited and the service is very very slow."
• "The restaurants are hugely overpriced with no vegan options."
• "Missing the trick here not offering bacon sausage rolls for breakfast or even chips, couldn’t even get a basic burger."
• "They were show, ran out of food, we're understaffed and seemed generally a bit panicked."
• "Food is bad and service is slow they could get a decent cafe there and different food trucks."
• "The restaurants and cafe were closed with 2 trailer type fast food places open one for coffee one for food but no vegetarian options apart from chips."
• "The restaurant is very limited for kids and that's the main reason you're there."

Staff and Service

Pros:

• "Wonderful day out- all the staff soooo friendly- especially the lady on front desk and the train driver."
• "Knowledgeable and helpful keepers happy to answer questions."
• "The keeper Chloe was fantastic and so knowledgeable."
• "The staff were all super, super friendly and helpful."
• "Staff were very friendly and accommodating."
• "Every member of staff we interacted with was so lovely."
• "Staff were friendly and welcoming, a credit to the park."

Cons:

• "Extremely unsatisfied with the customer experience."
• "They were show, ran out of food, we're understaffed and seemed generally a bit panicked."
• "Service at the restaurant was very slow."
• "No assistance from the receptionists. No staff around who you can speak to."
• "The 2 young lads who serving were very friendly, but completely out of their depth."
• "Coffee m/c in the restaurant wasn’t working and had to rely on a coffee wagon with a queue 30 deep."
• "And the train driver is a grumpy fart."

Value for Money

Pros:

• "All included in a reasonable entry price."
• "£31 for a family ticket was excellent value."
• "Beale Park is great value for money."
• "Very fairly priced tickets and food."
• "Good place to visit with young kids. Reasonable ticket price."
• "Happy with what we paid as it was a voucher deal for a family ticket."
• "Found a Group On online which was half the cost!"

Cons:

• "Fairly expensive for what it is."
• "I would rate 5/5 stars but the entry price is high for what is there (£14.50 per adult with no voluntary donation)."
• "The restaurants are hugely overpriced with no vegan options."
• "Tickets are a little overpriced for something you get from the park."
• "The reason for 4 stars instead of 5 is that the pricing seems too high - entry for 2 adults and a toddler was £39."
• "It is too expensive for what it offers."
• "Definitely not worth the £15 entry."