BAVARIA Motors Limited - Independent German Car Specialist Reviews Summary

Customer Service

Pros:

• "They were quick to resolve a small issue with my M3 and went out of their way to book me in and sort it out."
• "The best communication I've received from any workshop/garage."
• "Sharp response as well as going above and beyond to ensure I was happy."
• "Peter went above and beyond to ensure my satisfaction, leaving me with no option but to give them a 5-star rating!"
• "Fantastic service all round. Had an issue with the heater in my Golf GTD. Peter identified the issue and fitted a new heater matrix at a great price."
• "Peter rang around to find part at the best price for me and even suggested I could source it myself cheaper than BMW if I wanted to."
• "Peter was recommended by friend, I rang him and instantly he was happy to help."
• "Peter certainly knows his stuff. New (non airbag) Recaros fitted in my R56 JCW Mini and thanks to Bavaria Motors I no longer have Blackpool illuminations on my dashboard - highly recommended!!!"

Cons:

• "Unfortunately Peter was very busy and could not do the work quickly."
• "Had to wait a few weeks to get booked in but that's a good sign I thought."
• "Had to wait couple of months to get this major maintenance done (it’s very big engine out job) but well worth the wait."
• "I had to wait to get booked in."
• "I was unable to drive the car and they managed to get the car to work again."
• "Couldn't do enough for my daughter and her car, sorted problem out no bother."
• "It took me a long time to find the garage that fulfill all the requirements."

Expertise and Knowledge

Pros:

• "Peter not only knew what the problem with my 5 Series was by just describing it over the phone, he fixed the fault in just a few hours."
• "Peter got to the bottom of it and provided excellent knowledge and service to myself, my car is now fixed 100%."
• "Professional mechanics with amazing skills and experience! Best car problem diagnosis I have ever experienced."
• "Very knowledgeable. Also 2 of my family have had theirs in for works, fast, efficient and good prices."
• "Peter has extreme knowledge of German manufactured cars as well as other makes. He was very helpful."
• "Excellent work by Piotr who did a full service on my BMW 435d using genuine BMW parts at a price much cheaper than a main dealer."
• "Peter is the most helpful person I've had the pleasure of meeting in a garage setting."
• "My A3 went in for ABS sensor replacement, was very swift service and Peter knew exactly what the problem was and what needed to be done."

Cons:

• "Other garages had attempted to diagnose and fix but failed."
• "I took my BMW 3 series in to get a quote for fixing an air intake issue. Halfords quoted me £800 to fix a sensor."
• "Had an oil leak on my F31 318d, BMW were going to charge £150 just to look at it."
• "Very honest a few weeks ago a garage quoted me 2k to have a new turbo fitted so I went to Bavaria Motors for him to take a look."
• "I went in needing a wheel bearing replacement. They got the job done sooner and a little less expensively than other nearby German car specialists."
• "Every other garage recommended an engine change. But this place offered a much easier solution and got the job done."
• "Heard about this place via word of mouth, had an issue with my car (BMW 520d) intermittent starting."

Pricing and Value

Pros:

• "If you want to avoid BMW main dealer prices, but with the same (or maybe better) amount of expertise, then Bavaria Motors is the place to go."
• "Furthermore, the pricing at BAVARIA is reasonable and fair. They provided me with a detailed breakdown of the costs involved."
• "It was quick and affordable fair prices, and provided us with regular photographs for updates."
• "The guys were absolutely first class. They also removed an annoying reverse gong I’ve had on the car free of charge."
• "Excellent prices. The knowledge from this garage shows in the results."
• "The level of service I got was really good, I got booked in really quick, I was talked through the whole process of what is required and how long it would take and a detailed breakdown of costs."
• "Very efficient service provided and kept me updated at all stages. Jobs completed professionally and on time."
• "Peter carried out a service on my Passat Alltrack ...excellent communications throughout... work was carried out very efficiently."

Cons:

• "Bavaria Motors helped me source correct bits and gave great advice and to top it off completely sorted my old e65 out, top quality service, definitely recommend to anyone."
• "BMW quoted me £800 to fix a sensor. The mechanic at BAVARIA motors noticed immediately a loose connection, fixed it in 2 mins."
• "BMW where going to charge £150 just to look at it, just to tell me what I already knew... its got an oil leak. Took it to Bavaria Motors."
• "Got my Audi serviced here a couple of days ago. Not only was the price great, I was very pleased with the service and knowledge."
• "Had an oil leak on my F31 318d, BMW were going to charge £150 just to look at it."
• "Very honest a few weeks ago a garage quoted me 2k to have a new turbo fitted so I went to Bavaria Motors for him to take a look."
• "I got my Audi serviced here a couple of days ago. Not only was the price great, I was very pleased with the service and knowledge."