Crystal Kebab Reviews Summary

Food Quality

Pros:

• "The chicken was succulent and flavourful."
• "I ordered the small boxed meal that came with fresh, marinated and extremely tender chicken doner, pita bread, and a delicious zesty salad topped with a garlic sauce."
• "I totally recommend Doner, chips with mixed Salad."
• "The best kebab place in London. Their mixed doner kebabs, lamb shish and adana kofte are a must try."
• "The food has been incredible every time."
• "Certainly higher quality than McDonald's next door. I paid £5 for a chicken shish wrap and it was huge. Definitely fresh meat and 100% clean."
• "Best Kebab I’ve had in my life. Highly recommended if you're looking to get your money worth and for high quality in food."

Cons:

• "The meat was disgusting, same as the chicken doner."
• "One of the driest kebabs I’ve ever eaten."
• "The lamb didn’t taste like lamb. And it gave me and my mate really bad diarrhoea the next day."
• "The most disgusting burger that I ever tried, it’s full of cartilage and no flavour of meat, the texture was just off."
• "Horrible excuse for food. Never eaten such a disgusting and boring kebab in my entire life."
• "The lamb kebab I had was rank."
• "Very bad food as well."

Customer Service

Pros:

• "The staff members were really polite and funny, I enjoyed talking to them."
• "Staff was friendly and let me pay by card."
• "Service was friendly, I’d say the guy cutting the meat isn’t talkative but the one actually putting your food together is very friendly and accommodating."
• "Brilliant food and service I got from here, kebab was juicy and very generous with their portions."
• "The service was incredible - kind, prompt, and welcoming."
• "Staff are always friendly and patient with the customers."
• "Workers there so friendly they care about you quick service no waiting and big portion."

Cons:

• "The service is awful. They not listening what customers ordering. Also they food hygenic is horrible."
• "Customer service is appalling and unwelcoming."
• "Very very bad customer service."
• "Don't ever ever go to this place very very rude owner I have ever seen in UK."
• "The two men serving have bad manners. Make you feel like they don't want your custom."
• "Very very rude staff. Can't understand simple English."
• "Extremely rude staff, told me I can't order anything without reason."

Pricing and Payment

Pros:

• "Ok the thing is right, we always go to Crystal after being out in London, normally seeing a band and drinking the whole night. Given those preconditions a kebab from Crystal is absolutely perfect."
• "Portions were generous for the price."
• "Although it is optimised for take away I would say it worth every penny spent."
• "It's good value for money."
• "Good doner and shish kebab and reliable staff. Prices increased last week but at least portion sizes have not reduced."
• "Quality meat and VERY clean! Will deffo call past there when I next go to kings cross."
• "Kebab shop w/ good portions, just opposite King's Cross railway station; mainly catering for passing custom, very little room to eat in, but the food is tasty and it's good value for money."

Cons:

• "Give me a small kebab for a big one price."
• "Ridiculous price! Do not come!"
• "Food is way way overpriced for what you get."
• "The food is good but for the portion you get the price is high."
• "A small shish kebab and a can of pop was a complete rip off."
• "Plus why charge £10 for a chicken doner meat and chips when it is normally like £7.50/£8?"
• "£6.50 for small mixed doner and it was very ehh."

Hygiene and Atmosphere

Pros:

• "Lovely food friendly staff... literally one of best kebabs I have had!!"
• "Honestly I don't get all the bad comments, shopkeeper was nice and attentive, the open kitchen place was quite clean and sleek."
• "Ordered a large Adana Kebab in a box with salad and chilli sauce. Grilled fresh and very flavoursome."

Cons:

• "Help the world become a better place: shut this dry, half rotten place down!"
• "Worst burger I’ve had! There was hair in the box."
• "Avoid this place at all costs. The owner and co worker are very rude and con artists."
• "Sorry to say, but after seeing what I witnessed last week... I was totally shocked to see one of the staff use his bare hand to cover the top of one of the salad trays."
• "The food is revolting. The wrap tasted odd so I binned it, then started on the chips and they were unedible."
• "Truly disgusting experience. Portions are the smallest I've ever seen, the staff's attitude is disgusting and even the salad is so smelly that it feels like it's rotten."
• "The food had his beard hair in it."

Payment Transparency

Pros:

• "Staff was friendly and let me pay by card."
• "P.S i was able to pay by card."

Cons:

• "They target tourists especially by saying they don’t accept card, when they do in fact have a card machine."
• "Cash only, has an atm machine in the shop but don't accept card payment? That's dodgy for me."
• "The place doesn't accept credit card and there is no sign about it whatsoever. Once you have given your food they point at the ATM and tell you to withdraw cash from it."
• "Visited here on my way out of Kings Cross. Will not return. I asked if they took card to which I was told cash only."
• "They always pretend their card machine is not working and forced customers to pay cash."
• "They do not accept cash and there is ATM for the store and the owner made me withdraw my money after making my menu."
• "He asked me Cash(he doesn't want to pay tax)."