Riverside Kelham Reviews Summary

Category: Gastropub Sheffield

Address: 1 Mowbray St, Neepsend, Sheffield S3 8EN, United Kingdom

Phone: +441142724640

Rating: 4.4
based on 152 reviews.

Staff and Service

Pros:

  • "All the bar staff were very helpful, making delicious cocktails."
  • "Nothing was too much trouble for Assistant Manager Kieron and the pies are amazing!"
  • "The bouncer on the day was so friendly, we were inside within 10 minutes and the service was fantastic."
  • "Customer service was very good. Great background music and good drink selection."
  • "Welcoming staff and service excellent."
  • "Staff was very friendly and helpful all round great experience."
  • "Very friendly staff and the food was significantly better than I was expecting, while still being reasonably priced."

Cons:

  • "The service was just ok, no hello or small talk or interaction at all."
  • "Rude service, poor food, insistent on lying to make themselves look better as a company!"
  • "Used to do the most amazing burgers, last few times have been quite disappointing."
  • "The secretary are so rude also the stuff are rubbish we always use to go there but they are so rubbish so please friends and people dont use this pub the stuff and and the security are so rude to people they refuse the speak to u and stuff so please people dont use this pub u gone get so disrespect."
  • "Usually like this place. But find most staff in here rude poorly trained and very little social skills."
  • "Service isn't very friendly, it's very slow and the place wasn't even full to be that bad."
  • "Staff not at all friendly."

Food and Drink

Pros:

  • "Fabulous burgers and mega chips. Quick and friendly service. Staff were helpful. Excellent selection of beers. Average prices. Lovely seating area at the back overlooking the river and city."
  • "Great atmosphere, and the food is amazing and reasonably priced."
  • "Food was absolutely amazing!"
  • "The menu has a great vegan options."
  • "Cannot fault the range of real ales here, something for everyone.......the food is spot on, the service is quick."
  • "Food tasted great and gluten free beer was so good."
  • "Best food I've eaten in a long time, lovely atmosphere with very friendly staff, proper Yorkshire portions and nothing to complain about at all."

Cons:

  • "£9 for what was a watery concoction of aperol with a pint of soda water is a total rip off."
  • "Although the online (COVID related) ordering system is not the most intuitive experience, the food is great & tastes very fresh."
  • "Unfortunately food was average pub food and not what I would have called gastro pub."
  • "The only thing I have to say is, even though the food have a great potential and mostly are really good, I don't know why the chips are TOO chunky and oily."
  • "Ordered what was supposedly a katsu curry. It was just a really average standard curry. pretty lacking in flavor and the chicken tasted like it came from the freezer."
  • "Good pint of real ale when I called early Monday evening. First experience of the banana blossom vegan fish and chips, which were overcooked, chewy and stringy."
  • "Staff are friendly and has a good atmosphere BUT the chef needs to learn what a Bacon chop is and drain the oil off the onion rings before they serve it."

Ambiance and Location

Pros:

  • "Amazing terrace too, definitely one of the finest in Sheffield, if not the finest."
  • "The main attraction, I think, is the extensive and picturesque outside seating area to the rear."
  • "Lovely riverside Terrance outside that makes it the perfect setting."
  • "Amazing cosy pub it has a beautiful atmosphere bordering on romantic candle lit tables cosy snug area."
  • "Really friendly atmosphere. The type of pub where you get a better welcome, than you do in your actual local."
  • "A favorite for years! great ales, good vibe no matter the night, allsorts mixed crowd which makes it a friendly place."
  • "Fantastic little pub on the river. It had a great atmosphere and felt warm and cozy with the stove fire blazing!"

Cons:

  • "Disappointing. Firstly we didn't know if it was the right place as no name outside the pub."
  • "Really nice bar, traffic is a little annoying but there's nothing they can do to stop it, I would still highly recommend :) good range of beers and food too."
  • "Always found this pub great but not today. Security staff rude and aggressive."
  • "Cocktails terrible. My friend Jon bought me and his wife a cocktail in one of his many kind gestures. Unfortunately this kind gesture was ruined by what I can only describe a terribly made cocktail."
  • "Pathetic laughable 'Fawlty Towers' style bar service, the barman takes your order then disappears to collect & wash glasses ... Then forgets he even served you!"
  • "Tables were dirty & sticky, food was cold with last meal coming out 20 mins after all the others."
  • "Sobre during the day you notice things like toilet seats missing and extractorfans covered in dust 🙃."

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