Tilted Wig Reviews Summary

Staff and Service

Pros:

• "The staff were friendly and helpful."
• "Fantastic staff, made our big group feel very welcome and everyone was so friendly and welcoming."
• "Staff very friendly and efficient, special shout to Emily, thank you for looking after us during our work trip."
• "The staff were very helpful: we were assisted to find a seat and table, with choice of food and bringing drinks."
• "Excellent staff nothing too much trouble."
• "The staff were friendly and coped with one or two no-shows graciously."
• "The staff were very friendly and helpful, so much so we extended our stay for another night."

Cons:

• "It was the rudeness and aggression from the female manager that was quite shocking."
• "Service was utter sh## waited over 40 mins just for a coke after order was taken at our table."
• "We sat at the table for 30 minutes after being told where to sit, no drinks, no service."
• "The staff were very unprofessional in full of view of public, shouting and running around the bar (not working)."
• "No track n trace details, lack of clear directions and virtually no sanitation."
• "Bar staff were on the verge of rude, miserable and not very friendly."
• "Clearly I had a bad visit, staff were slow and under resourced, 45 mins at the bar waiting to be served is unacceptable."

Food Quality

Pros:

• "Had an amazing evening in the tilted wig listening to great solo singer beer was great really recommend the craft red ale :-)"
• "Food was excellent 👌🏼 service was excellent."
• "Food was plenty full and delicious."
• "Bonus was the food is excellent, both breakfast and evening meal as we booked in for dinner one night."
• "Food is always superb, my family always love going here for Sunday lunch as their roast is particularly good."
• "The food was excellent and very reasonably priced."
• "The food was top notch, well done chef. They clearly use a good butcher for their meat."

Cons:

• "Service was utter sh## waited over 40 mins just for a coke after order was taken at our table."
• "We order few drinks and chips, it took more than an hour to be served."
• "We had to wait for 30 mins for The main and it was a less quality, i didn’t like the potatoes cake underneath the sea bass as it was super oily."
• "Waited ages for drinks and food... Which came under cooked. And by undercooked... I mean RAW burger."
• "The salt and pepper squid rings, the only way to describe them is battered elastic bands that have never seen salt nor pepper."
• "The meat balls had been over microed again with hard bread."
• "The plate of calamari tasted like it had been under a hot lamp forever."

Location and Ambiance

Pros:

• "Great location and ideal for the horse racing."
• "The pub/hotel is situated on the square and affords you with plenty of seating outside to the front with a very pleasant garden to the rear for a cosier feel."
• "Cosy Market Town Pub. Modern country/chic, full of tourists and locals alike, always a good sign."
• "Situated just a couple of minutes walk from the castle it was perfect for our planned days out."
• "Great atmosphere and a small quirky selection of beers and ales."
• "The accommodations are a blend of old and new. Very comfortable."
• "The pub appears to have been recently refurbished and has a great character with a Gastro Pub type of feel to it."

Cons:

• "The rooms are above the pub and it is noisily, you will hear music, people and things moving around."
• "Also as it's an old building loads of noise heard from adjoining rooms especially creaky floor boards, coughing, doors opening and closing, toilets flushing, showers, etc."
• "However, walls were paper thin and the occupants in the next room could be heard moving about and snoring during the night."
• "Sat outside before meal but was cold and the heaters didn't work."
• "Noisy outside early in the morning as market is being setup at 6am."
• "The room was fine but fairly basic and as it's an old building the floorboards very creaky in all the rooms which you could hear throughout the night."
• "Pub music doesnt stop until 12am and is loud in bedrooms."

Room Comfort and Cleanliness

Pros:

• "Stayed two nights our room not large but very comfortable and clean."
• "The hotel room was clean and cosy."
• "Our room was on the small side but perfectly adequate for our stay (twin bed Room 1)."
• "The room no4 was small but adequate, but had a great view of the square, the bed was comfy."
• "Tremendous pillows. Cosy room."
• "Beds were comfortable with plenty of bedding."
• "The room was spotless and the bathroom was perfect."

Cons:

• "Only lost a star for the strange damp, musty smell in the toilets."
• "However, walls were paper thin and the occupants in the next room could be heard moving about and snoring during the night."
• "The main pain in the butt was the bright green emergency light in the area between bed space and bathroom which totally lit up the room, very bright, far too bright, so if you require total darkness to sleep you're not gonna get it."
• "No privacy in room with no blinds and just curtains."
• "Bed so uncomfortable I spent the night sleeping on the floor."
• "Uncomfortable bed. WiFi not great."
• "The only downside was the weather, as it was incredibly hot and the room had no air-conditioning."