The Joiners Arms Reviews Summary

Service

Pros:

• "The staff were great, our server Brad was friendly, fun, and full of excellent recommendations."
• "What an excellent server! Even took pictures for the table next to us."
• "Thank you to Lee the manager who was extremely accommodating & saving the day!"
• "The manager was very helpful and took money off the bill."
• "Staff were brilliant and the food was divine."
• "Great customer service!"
• "The staff are really welcoming and friendly."

Cons:

• "The service was slow so don't go if you are in a rush."
• "Also overcrowded with tables, staff was walking into chairs to navigate the maze of chairs and tables overcrowding the rooms."
• "Service incredibly poor and understaffed."
• "The bar service was extremely slow."
• "Disappointed. Staff were run off their feet."
• "Service was overstretched, they were friendly but clearly stressed and unable to be sufficiently attentive."
• "Service was efficient but not rushed and staff are always very polite and professional."

Food Quality

Pros:

• "Food is always 5*."
• "Food was fantastic and reasonably priced as I expected it to be an expensive place judging by photos."
• "The food was good (tasty steaks of good quality meat), and a reasonable menu, the prices are good."
• "Tasty food options with a Japanese style kebab, better than it sounds."
• "The food was to die for, we both had kebab, I had salad and olives with mine...wow definitely NO ROOM FOR PUDDING HERE!!!!!!"
• "Food is excellent with some really quaint and quirky ideas in presentation."
• "The food was delicious and good portion sizes."

Cons:

• "£100 for two covers I feel is massively over the mark for such poor food and slow service."
• "Beer had to be changed because it was flat and the glass was dirty, second one wasn't any better."
• "Food was cold, even though all we had ordered in the end was two starters as we were informed only when ordering that there was no pizza."
• "On this occasion the food was unusually disappointing, my kebab was burnt and cold, and my friends risotto had to be returned due to it being too cold and inedible."
• "You don't need sandwiches, burgers, kebabs, pizza and classics. Do two things well."
• "I also really didn’t enjoy the chips, they were too thick, absolutely scalding hot and pretty flavourless, even salt didn’t improve them."
• "Some meals were a bit on the pricey side (my wife's steak)."

Ambience

Pros:

• "Really lovely place, we ate in the garden room restaurant which was beautiful!"
• "It's got a lovely outside canopy covered in flowers and plants and a beer garden also!"
• "The inside is spectacular and as if eating in the middle of a forest, it's honestly magical!"
• "Such a unique beautiful place with amazing atmosphere and very friendly staff."
• "The Joiners Arms exudes a warm and inviting atmosphere, making it the perfect haven for those seeking solace or socializing alike."
• "Atmosphere 100% amazing! Such a stunning WOW FACTOR!"
• "First impressions are that this is a beautiful place. Lovely atmosphere."

Cons:

• "I had a little trouble squeezing my chair through some of the spaces between tables."
• "Also overcrowded with tables, staff was walking into chairs to navigate the maze of chairs and tables overcrowding the rooms."
• "The food is fine and service good but the general mayhem makes for a stressful experience."
• "This place could be so much more.. whilst there is nothing actually wrong with the food I find the atmosphere a bit odd."
• "To finish off the evening a couple and a large dalmatian was squeezed in next to us in the small pub section, and the dog constantly paced and barked."
• "Floor layout was overcrowded and if multiple people had to leave or in an emergency there wouldn’t be enough room at all."
• "The atmosphere seems nice at first but because there's not a single window or door open the place gets very stuffy fast, especially with most seats surrounding the open kitchen."

Value

Pros:

• "The cocktail selection is super affordable and delicious."
• "The cocktail prices were surprisingly good value also."
• "For the price, you really do get a lot for your money!"
• "The food was delicious, amazing smelling freshly made pizza's."
• "Food prices are very reasonable and the famous cocktails do not disappoint!"
• "Good value food and the widest selection of beer I have ever seen in a restaurant/bar!"
• "Food-delicious! Not expensive."

Cons:

• "£100 for two covers I feel is massively over the mark for such poor food and slow service."
• "Some meals were a bit on the pricey side (my wife's steak)."
• "The vegan double burger for £14, which was just ok."
• "The food was quite pricey."
• "The prices are a little steep for some but quantity and quality you can't falter."
• "Overpriced average food, stone cold, and a chef who doesn't understand microwaves."
• "Four of us 3 courses, with beer plus couple if double gins was £122 and worth every penny."