The Boatman Reviews Summary

Staff and Service

Pros:

• "The staff are lovely and attentive, food is reasonably priced."
• "The staff were very friendly. Attentive and polite."
• "Really lovely staff, nothing was a problem."
• "Staff were really nice and accommodating. Atmosphere was great."
• "Great staff, great food, dog friendly infact the dogs had water before we had ordered and without asking."
• "Staff couldn't be less obtrusive and yet be so attentive, really good."
• "Staff were polite and attentive."

Cons:

• "Service was an issue. Difficult to order and little follow up when drinks ran low."
• "Had an issue with our booking and supervisor we spoke too was rude and uninterested in helping."
• "The majority of the staff showed a profound lack of interest in providing decent customer service."
• "Denied seating outside, staff were unfriendly and incompetent, waited 1/2 an hour for my simple meal and was intentionally ignored by my server after asking where it was and being told she would check."
• "We were spoken to very reduley by the runner and basically told off when we asked if we could order something from her."
• "One waiter in particular had no matters or etiquette at all."
• "When another took over the service went a bit downhill and we had to keep asking for basic things."

Food Quality

Pros:

• "Quite the best sea bass I have ever eaten and not one but two generous fillets!"
• "I forgot to take a photo of the food as it looked and smelt so good I just dig in! But I can vouch that it was very tasty!"
• "It's not fine dining but it's pretty solid cooking with fresh ingredients."
• "We’ve had the best dinner here. Lamb shoulder was falling off the bone and the pork tomahawk was huge!"
• "You absolutely have to try the Eton Mess, one of the best I ever had."
• "Food was excellent. Very tasty, good portion sizes and beautifully presented."
• "The food was very good, piping hot, full of flavour and good value."

Cons:

• "Food is bad!!! Avoid burgers unless u like dry beef/chicken and dry bread... no sauce no flavour."
• "The steak was coated in pepper but this wasn’t stated on the menu, the childs burger meal was disappointing."
• "Disappointing main. Dry bun and chicken."
• "The pork itself was dry, but the rest of the meal was lovely."
• "Food was a huge letdown, burgers were dry with no ingredients or sauce."
• "The burger itself was very overcooked and dry."
• "The food, 'Sunday Roast Lamb' and Yorkshire pudding, was bland and boring."

Location and Ambiance

Pros:

• "Lovely riverside location, beautiful day & we sat outside."
• "Nestled by the riverside, this restaurant offers a captivating view and delectable cuisine."
• "The view alone will justify a visit either to get a light meal or spending a summer evening with a drink of wine or beer."
• "This place is beautiful. If you come here and sit outside you will have a lovely view of the river."
• "Fantastic location along the Thames, great way to unwind."
• "Stunning location right on the river in Windsor."
• "A lovely place right on the river. Offers riverside dining on the outdoor terrace."

Cons:

• "We were supposed to sit inside but it was somehow changed to outside."
• "Instead you get put at a table further back next to the road where there is no air flow."
• "Great location on a nice day, unable to sit outside despite the many vacant tables as these were reserved for drinks only guests."
• "Beautiful view of the river yet those tables sit empty because you are ordering food and not drinks so you cant sit there."
• "If you want a quiet chat do not sit in the conservatory as it can be very noisy."
• "Apart from view unimpressive!"
• "The serene ambiance complements the gorgeous river view, creating a delightful setting."