MYST WEST Reviews Summary

Category: Restaurant Hayes

Address: 234 Bath Rd, Harlington, Hayes UB3 5AP, United Kingdom

Phone: +447898645836

Rating: 4.3
based on 152 reviews.

Atmosphere & Decor

Pros:

  • "Love the Atmosphere in here, sophisticated and amazing."
  • "Nice aesthetic restaurant with good vibes and decor."
  • "Great ambience... warm welcoming staff with smiles whilst recommending their best dishes or drinks."

Cons:

  • "Wasn't expecting it to be so fancy, absolutely felt undressed coming from work."
  • "The atmosphere was quite bad to be honest, we were there on a Saturday night and the place itself is quite small."

Service

Pros:

  • "Staff were quick, friendly and attentive."
  • "Our waiter Bilal and waitress Smile were excellent they took such great care of us."
  • "Sanjoe did a great job, we were served well and had a great time here."

Cons:

  • "The waiters had kept us waiting for quite a while, even as we pressed the service button multiple times."
  • "Not busy yet still take years for a waiter to come to your table."
  • "We sat and sat no one came all staff members were cleaning around us...so we walked out. Terrible service."

Food Quality

Pros:

  • "Food was great, it tasted great."
  • "The food was exquisite, and the atmosphere was charming."
  • "Food is amazing. Every food dish has a delicious taste."

Cons:

  • "Food could have been better. I had better French Toast from elsewhere."
  • "Food tastes like it’s from the Iceland frozen section."
  • "Food was a little bit bland."

Shisha Experience

Pros:

  • "The shisha was okay, smooth but weak in flavor."
  • "Very welcoming and comforting staff... the Shisha was great."
  • "Such a cute place. Brilliant for a chill spot. The Shisha is the best in west London."

Cons:

  • "The management of this team would benefit most by retraining their workers, in my opinion."
  • "Sheesha was OK, nothing special, and food was mediocre."
  • "We queued up to get into myst west, however while we were waiting anyone that knew management were being let in first as priority, lots of favoritism going on."

Value for Money

Pros:

  • "A definite 5-star experience!"
  • "Amazing food, shisha, location and service from all members of staff we were made to feel very welcome."

Cons:

  • "Attention! Be aware always check your bill before paying. They’ve charged us 1 shisha extra."
  • "Decor was really nice, but is seriously overpriced. Shisha and drink were average."
  • "Spend Β£41 for breakfast for 2 😳 for 2 puri, portion of small Chana and some potato veg with hot chocolate and masala tea. Guess what hot chocolate was Β£7.50 😑 even McDonald’s hot chocolate is far better then this for the price we paid."

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