Terre à Terre Reviews Summary

Customer Service

Pros:

• "I was absolutely satisfied with the customer service."
• "An extra thank you to Vanessa for helping me with the booking + dietary requirements."
• "The service is also exemplary, warm and welcoming."
• "The waiter was most helpful in gently directing us to this wonderful special."
• "The services was impeccable, smiley, helpful and efficient."
• "Staff were fabulous and enthusiastic and I loved how they could tell you about the wine in a split second!"
• "The service was really good."

Cons:

• "The person who was serving us didn't seem particularly enthusiastic."
• "However, service was slow & they were not overly engaged and just were quite blaze."
• "The service was unwelcoming and rude."
• "The serving staff seem little indifferent too."
• "Also the way we were served was wrong. Leaning over people rather than walking around to get to the next person is not good at all."
• "The waiter stared down my boyfriend like we weren't good enough to eat there."
• "Pretentious and rude service by our waitress."

Food Quality

Pros:

• "Absolutely brilliant! First time there in a few years and the food is as stunning as ever."
• "The food here really did live up to the hype - it's expensive, but of a high standard."
• "Not somewhere most people can eat regularly but as a treat, it is worth every penny."
• "The steamed buns with kimchi and other fermented goodies, including fermented watermelon (!?), was the kind of thing that challenges your existing worldview on what food can taste like."
• "Absolutely brilliant food and service."
• "Absolutely beautiful food!"
• "Delicious food."

Cons:

• "All edible enough but the execution was heavy handed (especially the salt!) and lacked the refinement of yore."
• "Honestly a bit overpriced."
• "Pretty average, small and VERY overpriced."
• "Their sautéed spinach side was tasteless and watery. The Rosti Revisted was undercooked and soggy."
• "One slice of bread with whipped butter for £8.95."
• "Food was ok but too salty."
• "Though tofu starter was a bit bland."

Atmosphere

Pros:

• "Great feel to the place."
• "Cosy & relaxed atmosphere."
• "Nice atmosphere."
• "The restaurant was busy, the atmosphere was good."
• "The atmosphere at Terre à Terre is warm and inviting."
• "The place is very nice inside, nice atmosphere."
• "Lovely atmosphere!"

Cons:

• "Amazing restaurant although the music clashed badly with that of a shop across the road."
• "We found the room quite loud and dark."
• "It was too noisy that we decided to come in - a shame as the space is nice and the weather was glorious."
• "Unbearably noisy on a Saturday night, so avoid it if you are looking for a relaxing evening out."
• "The restaurant was also uncomfortably warm inside, and was quite loud where we were seated."
• "The atmosphere is not really thought about (lighting, foliage, etc)."
• "We couldn't hear ourselves talk as it was packed and so noisy in there."

Value

Pros:

• "Is it pricey for veg? Probably not for the skill behind it."
• "Special, unique and delicious!"
• "The price very reasonable for the lovely food you get."
• "Lastly, really good value."
• "The tapas is reasonably priced."
• "Not only the food being absolutely mouthwatering, unique and reasonably priced."
• "A bit on the expensive end but honestly it seemed completely reasonable for the quality and the experience."

Cons:

• "The prices were shocking and the pricing model was surprising."
• "Overall, underwhelming experience for a lot of money."
• "Expensive for what you get and service very slow."
• "We ended up paying almost £60 for 1 coke, 1 shared tapas and 1 portion of chips, no starters, no desserts and I had tap water."
• "For £20 I’d would have liked a few more chips."
• "The aubergine dengaku was not good value for money."
• "My overall impression was that it was just too expensive for what you get."