"The preparation, collection took longer as expected via Uber eats."
"One of the best Indian vegetarian food I have had."
Cons:
"P.S - Do not try the badam halwa here. Its very bad and tasteless."
"The Mumbai Thali is delicious and the quantity is huge."
"Many dishes are very nice but the masala dosa has really gone downhill."
"The taste of the soup dish was just all too spicy."
"We also requested for cutlery but none were given."
"Enjoyed food as it was tasty and authentic which is difficult to find in UK Indian restaurants, but the experience was ruined totally because my family and I fell sick after eating food from here."
"We ordered Bombay & Madras thali, lunch is good, so we ask the staff member give me extra rice and samber, we waited 10 mins and no response from her."
"Ordered food from madras flavours and there was a hard & sharp metal piece in the food."
Ambience and Location
Pros:
"The restaurant itself is clean bright with a good atmosphere."
"Love Madras Flavours! One of the nicest South Indian places in Reading."
"Had a breakfast here and everything was so flavorful and delightful!"
"The restaurant was busy, with seemingly happy customers."
"The restaurant has a lovely ambience."
"Located at the city centre, very close to Novotel hotel, elaborate menu."
"Found this place accidently and glad that I did."
"The decor is light, clean cut with casual cafe type in style."
Cons:
"Good South Indian food taste, clean modest South Indian restaurant. The only issue, for those travelling by car, is there is no parking available for the restaurant."
"The space is clean and spacious. The staff is very kind (in their own way. It may come across a bit rude but they mean well)"
"Parking could be a bit of an issue."
"We drove about 40 miles to go and try this restaurant but it ended up as a disappointment."
"Ambience is good. Food Quality is okaish but the quantity is a Joke. For idly you get sambhar in tiniest bowl ever and the chutneys are just a spoon full."
"Food was good but ambience was bad."
"This hotel needs to take care of cleanliness and toilets maintenance is very bad 👎"
"Ambience was good and a great place to try Indian food. However the taste wasn't exactly what I expected to be for a South Indian cuisine."
Service
Pros:
"The staff was friendly, we asked about the vegan options and it took a little bit of time but the chef came and chatted to us and was super lovely."
"The Unlimited Sunday breakfast buffet is worth the price, it’s super crowded though. Staff are friendly and very professional."
"They have weekend unlimited breakfast buffet and its a must try."
"Staff is helpful as well."
"The staff are very polite and friendly."
"We hired Madras Flavours for a birthday party event in our garden. All the staff and chefs were very friendly and accommodating."
"Ms. Vina and Mr. Paul are very hospitable, warm and good in service and customer friendly."
"Visited this afternoon; hands down one of the best places that serve authentic south Indian cuisine. A family friendly restaurant and service was really quick and efficient."
Cons:
"The preparation, collection took longer as expected via Uber eats."
"So we ordered Masala Dosa & Bombay thali. Dosa and Potato sabji was good but Sambar and other chatnis were not that great."
"It was all going so well until the very end. We were there for a birthday on Saturday night. Food and service was great initially."
"This sweet was given part of our order yesterday. Luckily didn't eat as there is fungus on top."
"Food is all right but had an awful experience with the manager Sudhir. Manager does not know how to handle customers and yells at them asking them to leave!"
"Today date 26/8/2023 I eat in after serv my order I see no paper napkin and no spoon fork and knife I ask 1 leady and after some time she give me my meel need 2/3 time refills spicys I talk waiter 5/6 time HELLO HELLO BUT no response and last without eat my meel and I pay and go all over service is very bed."
"Worst experience with customer service,"
"I found this place to be quite average have had better South Indian food tbh. The staff don’t really bother much and some of them come across quite rude."
Value for Money
Pros:
"The prices are also reasonable."
"Another important point: the price is absolutely affordable."
"The food is moderately priced so that’s good."
"Great food and great value as was a magic box also staff very friendly will be returning again soon highly recommended."
"Excellent catering for parties.. Mr Mubarak and his catering team are highly professional, courteous & prompt; and the food is excellent as well."
"Delicious food. We had mini idlys, vada sambhar, ghee podi dosa, Maisoor dosa, paneer tikka masala and chilli paneer. everything was scrumptious."
"They have a buffet breakfast system which is pretty economical."
"Great taste, clean modest South Indian restaurant. The only issue, for 5hose travelling by car, is to find parking close enough."
Cons:
"The preparation, collection took longer as expected via Uber eats."
"Ordered food from madras flavours and there was a hard & sharp metal piece in the food."
"Do not order from this restaurant. They have extremely poor hygiene."
"The food potions were very small considering the high prices!"
"Very rude staff. Went today with my toddler almost half of tables were empty still rude lady who had no manners to speak as you people are only 2 and 1 child you have to wait to get the table."
"Service is too poor, food is also not comparable to other south Indian restaurants like Sangeetha, Sarvana Bhawan etc."
"Slow service, cold food, unprofessional staff."
"Ordered a delivery on a Monday afternoon for lunch with the hope that the food will be delivered quickly but instead what we got was stale food."