Whins Green Kitchen Reviews Summary

Location and Views

Pros:

• "Such a great location with amazing views."
• "Beautiful restaurant in a picturesque setting."
• "Beautiful views from the outside, especially on a sunny day."
• "The location is beautiful followed with friendly staff and amazing food."
• "The location is amazing, great views all around."
• "Beautiful setting, lovely restaurant with outside seating and great views."
• "Stunning panoramic windows overlooking the Lancashire countryside."
• "The venue itself is beautiful."

Cons:

• "I had one small gripe which was the parking, the car park was completely full."
• "My husbands only negative is the car park is too small. Be prepared to park on the roadside."
• "The views to the left of lawn absolutely brimming with dog poo wasn't as picturesque."

Food Quality and Variety

Pros:

• "Such good quality vegan offerings, such a rarity."
• "Service was fantastic, fantastic choice and the food 10/10!"
• "Food amazing, perfect service and beautiful countryside views."
• "The food was great, nice selection of food."
• "We enjoyed our really tasty food, in beautiful surroundings."
• "Brilliant food for anyone, and excellent staff with fast service."
• "The bean goulash with mash was absolutely delicious and a very generous portion."
• "The ultimate vegan burger was divine."

Cons:

• "The food didn't live up to our expectations sadly."
• "The starter was luke warm and an odd texture but was tasty enough."
• "Our food took around 45 minutes to arrive."
• "The food is all deep fried and unhealthy at all!"
• "The avocado on toast was unseasoned and brown."
• "The Wellington main was lacking any flavour."
• "The dessert was very dense and the custard was just not a nice flavour or texture."
• "The food was terrible and extremely overpriced."

Service and Staff Attitude

Pros:

• "Wonderful friendly welcome."
• "Service was fabulous. A very clean well run establishment."
• "The staff were lovely and couldn't do enough for us."
• "The staff were helpful and happy. A lovely experience with great company."
• "Lovely atmosphere and view, friendly, courteous and efficient staff."
• "Staff were friendly and welcoming."
• "Bringing Antonio on board has made such a difference to the atmosphere."
• "Visited with mum, auntie, and cousin one lunchtime, really good selection of vegan food, staff were lovely."

Cons:

• "Absolutely love the views and the food here but the older lady with silver/grey hair really needs some lessons in customer service!"
• "The service was appalling. The waitresses were either extremely rude or incompetent."
• "Excellent views, but we were denied window seats at 2pm on a Tuesday, even though 3 window tables were available."
• "The service was just terrible. No COVID checking."
• "Our waitress asked if there was anyone with an allergy, so I declared it. We were then told she shouldn't really serve us."
• "We were put at a table right next to where the staff hung around so my partner kept getting bumped by staff."
• "The staff seem unable to think outside the box and allocate tables according to common sense."
• "The reception and service was painfully frosty and slow. Really slow."

Accessibility and Convenience

Pros:

• "Online booking is available and recommend at the weekend."
• "Fabulous outlook over Wheelton whilst eating."
• "We have been veggie for a combination of 60 years plus."
• "This little gem is a well hidden secret. Also dog friendly."

Cons:

• "Disappointed that no designated disabled parking was available in the car park."
• "There were quite a few reserved tables, so though we didn't have to wait, I might book ahead next time."
• "I have eaten here once before; however, when we reserved a table today as a party of five Whins Green Kitchen refused to serve one of us because he has a nut allergy."
• "They even refused to serve people with nut allergies now."