The Island House Takeaway Reviews Summary

Food Quality

Pros:

• "The food lord have mercy the Food. Is on a next level."
• "The fish is cooked fresh on entry so it is not sitting there for goodness knows how long."
• "Quality Donner kebab and chips. Can't fault it at all."
• "Absolutely lovely food. Full of flavour excellent quality tasty food at a reasonable price."
• "The food was high quality and fresh. We ordered online and only had to wait 25 minutes on a Friday night."
• "All the products are responsibly sourced, traceable and cooked to perfection."
• "The fish and chips were simply delicious! The fish was fresh (and had lovely crisp batted) and the chips were hot and everything was very tasty."
• "Walked in Walked out after they tried to charge me extra to separate the chicken tikka from the chips as my partner doesn't like the two mixed and there helpfulness just wasn't there..certainly will not be back again !!"

Cons:

• "Tonight, the batter on the fish was soggy & not cooked enough, could taste raw batter."
• "Some chips were a little stale and chewy though. The pie's pastry was a little undercooked too."
• "The chips were chewy for some reason and tasted undercooked."
• "Ordered a regular plain chips with bbq and mayo sauce on. Waited nearly 10 minutes for it and i was quite dissapointed."
• "The battered chips is thick, crunchy and tasty. Their cod is coated in a thick and crispy batter, it's really flaky and fresh, you could not ask for more."
• "Food was decent with generous portions making it good value for your money."
• "Bought tea tonight and was thoroughly disappointed. The batter on the cod was watery and undercooked while the chips were nearly cold and very chewy."
• "The same with the sauce, ive never seen a chip shop not wrap the chips in a bag which will even out the flavours."

Service

Pros:

• "Very friendly, accommodating staff. Easy access on foot or by car on Stafford Road, A449."
• "Staff was very friendly shout out to T and Chloe and the lady that looks like she could be T sister."
• "The staff member who served me was friendly and helpful. Excellent all round."
• "Staff are super friendly and the service is very smooth. I highly recommend this place!"
• "Our waitress was great and took our order with care and attention."
• "The staff here are all so incredibly hard working, polite and friendly."
• "Visited for the first time after seeing this place reviewed on YouTube!"
• "Amazing food! Friendly staff! Safe environment!"

Cons:

• "I don’t know what happened with that particular place on Stafford road, but service is terrible."
• "When I see them wiping the areas it’s like they can’t be bothered and there’s no effort to remove the grime."
• "Food was lovely but when busy services lacked. Drinks where missed off the menu."
• "Ordered from the car park on the website. Told to come back in 45 mins. Couldn't see how to cancel and couldn't get through on the phone."
• "I’ve just rang here to see if this place is part of (Grill it) as arriving here using Google-Maps direction, the name appears to be different… she said no then i asked if its next to it? “Darling i’ve already answered your question”… tone and voice combined was sheer arrogance and dopiness….."
• "Very disappointing. My family dines here regularly and the food served in the restaurant looks really nice, but for some reason the last two times I have ordered takeaway it has been horrendous."
• "I Visited after getting Good Recommendations & although the Battered Chips are considerably more Expensive than other Shops (about a £1 more that equivalent!), I Pointed this out to Servers in shop & they Replied "Yes!, but they are Worth it!","
• "Food was good as it always is but the staff are very rood and I had to wait to be served while they all had the giggles."