Clacton Shopping Village Reviews Summary

Category: Shopping mall

Address: Stephenson Rd W, Clacton-on-Sea, CO15 4TL, United Kingdom

Phone: +441255479595

Rating: 4.0
based on 161 reviews.

Shop Variety and Quality

Pros:

  • "Love coming here, it's very local to us and has a good range of shops."
  • "So much better since the redevelopment, good selection of shops."
  • "If you like shopping and getting factory prices - Clacton shopping Village is the place for you."
  • "Like shopping here as there is a variety of shops, parking is free and all shops within a couple of minutes walk, great for older people who may not be able to walk far."
  • "There are a good range of stores, nice coffee shops, a beautiful bedding shop, a Marks outlet, a Pavers Shoe Shop and one or two other shores."
  • "Some great stores, M&S, Denby etc, plenty of parking spaces close by and in the overspill car park across the road."
  • "Good place to go if you are on a bargain hunt. Choice and JD Outlet normally have some amazing deals."

Cons:

  • "Terrible somber atmosphere. This place feels like a purgatory."
  • "Home bargains was not controlling the number of people entering the shop so was put off by the crowds."
  • "It's OK, but there are limited stores on site."
  • "Sadly not that many shops so you're limited on what you can buy."
  • "Quite small and is nearly all clothes shops now apart from home bargains of course."
  • "They replaced the central courtyard, inner shops and children's play area with more parking, and now it just feels like yet another out-of-town shopping park."
  • "A rather disappointing selection of rather tired shops."

Parking and Accessibility

Pros:

  • "Actually went up in my estimation after only visiting the original layout before. Much better now with disabled parking right outside the stores."
  • "A Good shopping area with a good selection of the retailers that includes M&S Outlet, Burger king, Harry's Bar, Cotton traders and more with FREE Parking too!"
  • "Plenty of car parking spaces."
  • "There's plenty of parking spaces disabled spaces + mother and baby there's is a carpark across the road with easy access to the shops."
  • "Lots better parking now and you don't have to walk from one end to get to the other shops you can now park near to where you want to go."
  • "It's a great place to shop. Lots of parking spaces."
  • "Good variety of shops with plenty of parking."

Cons:

  • "I loved this shopping village until parking restrictions were introduced suddenly. Now reluctant to shop here."
  • "However I find parking at certain times of the day to be a bit of a struggle."
  • "Handy place to get some shopping. Pity disability parking is either often full or cars parked in them with no blue badge."
  • "Parking still a nightmare and shops are still over priced in my opinion."
  • "Parking can be horrible on the shops side but the carpark over the road is mostly empty."
  • "Car park was only free up to 4 hours that I was unaware of and then spent ages in the cafe waiting for our sandwiches."
  • "Parking difficult if you are not fully able bodied, but not disabled, very narrow spaces."

Customer Service and Experience

Pros:

  • "Most of the shops are great .. went to Greggs for a sausage roll and a cupper we were served with a tray that looked like someone had just eaten a roast dinner off it, not impressed!"
  • "Firstly I have to say well done to the cleaners, the toilets are the cleanest public toilets I have ever used!"
  • "Toilets are always clean. Great information centre."
  • "All the staff in all the shops I went in were friendly and helpful, Jd sports had some very good discounts, the lady in the fragrance shop was very knowledgeable about her craft."
  • "Every shop we've been in the staff are very friendly and helpful."
  • "Very nice lady in Greg's very welcoming and helpful."
  • "Popped into Blue Inc for a pair of jeans - brilliant friendly staff who couldn't be more helpful."

Cons:

  • "Didn't hate it but not a lot of choice for eating 1 fast food and 1 rather expensive tea place."
  • "Not a great choice of place to eat."
  • "Incredibly slow staff at JD Sports."
  • "The staff in Claires didn't even acknowledge us in the store and we were the only people."
  • "Of the 5 coffee outlets, none of them catered for people with dogs, not either able to sit outside on a wet day."
  • "Went to Heavenly coffee & cakes at 4:20pm today for a drink and cake, as advertised open until 6pm. They said take away only and when asked why, they said it will take them that long to clean up and shut everything down!"
  • "Won't bother with Costa though. Lovely coffee but awful, not interested in their jobs or customers staff."

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