Midsummer Place Reviews Summary

Shopping Experience

Pros:

• "Great place to go shopping! Have tons of different types of shops, from top brand clothes shops to technological shops."
• "Everything I could think of, I was able to purchase and more! There are easy to read mall maps readily available as you move along."
• "This is a great shopping centre there is a huge variety of shops to choose from."
• "Intu Milton Keynes is a very good place for shopping, eating out and kids entertainment."
• "Many quality and interesting shops here. I found it more pleasant to browse in than the average shopping centre."
• "It has a great selection of shops from affordable clothing, to the latest brands."
• "This one of the best shopping centre I have ever been to with plenty to see and do."

Cons:

• "Though the shopping centre is huge, it does not in my opinion have a huge range of shops."
• "MK shopping use to be good in its day but there isn't much left with several empty shops."
• "The new bit feels very empty without Debenham's, H&M and topshop."
• "To many shops keep closing down and ones opening only to close not very long after."
• "Half the shops are empty making the place look zombified."
• "Looking tired and old fashioned now and a lot of shops and restaurants are boarded up now."
• "Basically noting their, pretty much most of the shops are closed down."

Parking and Accessibility

Pros:

• "Easy parking close to the shops."
• "There is ample space for parking and its quite spread out too."
• "Midsummer Place boasts it's own pay-on-foot, 730 space multi-storey car park, complete with a spectacular living wall and electric charging bays."
• "Well connected to public transportation."
• "If you don't drive there is a good network of buses and trains in close proximity."
• "Free parking in Multi store parking by post office - a 5minutes Walk from JohnLewis - 99% u will find a space as u enter."
• "Cheap parking £1 for two hours just outside the main shopping centre."

Cons:

• "The car park is also very confusing so wouldn't recommend it unless you are going in to test your sense of direction."
• "Car Parks confusing and they try to catch you out, you pay for a valid parking ticket, display it on your car and they still slap you with a hefty fine."
• "First visit so a bit confused on parking; I paid £2 for an hour (weekday lunchtime) cos I parked in a premium external area."
• "Some good shops but the parking charges are atrocious...living in mk I tend to go up on a Thursday or friday evening as its free parking after 6...or go somewhere out of mk where the parking is cheaper."
• "Parking is hard to find though."
• "Red Zone - VERY EXPENSIVE - £1.5 an hour I think. Don’t even think of it as it is complete rip off."
• "Parking expensive tho u can park further out and walk in which is cheaper!"

Family and Child-Friendly Facilities

Pros:

• "For the kids, there is a fantastic animated frog clock sculpture which is worth a visit on the hour when it comes into life."
• "Loved this place as a kid, and it still has all of its quirkiness."
• "Modern shopping centre with predominantly High Street and designer fashion outlets. INTU is also family friendly with a number of theme days running through the summer."
• "Fantastic shopping centre with lots of things for the kids, no matter what time of the year."
• "The centre has some of the premier stores for the area, including the Apple store, Debenhams and the Lego store. In addition to that the frog clock is a great place to arrange to meet with children."
• "Very nice shopping centre. Nice activities for children. Excellent bathroom facilities."
• "Extra activities such as table tennis/football are provided free of charge."

Cons:

• "It was a shame 2 of the disabled toilets were out of action but the one I could access was lovely and clean."
• "Filthy baby changing area with no ventilation and persistent soiled nappy smell. Not pleasant at all."
• "The table tennis is a nice idea although there are never any bats or balls available which is a shame."
• "Since when did the frog clock above the food area stop functioning? And where's the big tree?"
• "Sadly a lot of stores don't cater sizes for my 13/14 year old boys so I have to buy mainly online for them."
• "I only gave it 3 stars as I'm a disabled driver with limited walking ability... Taking disabled parking bays away for electronic charging points isn't helping at all."
• "I don't recommend this centre during the weekend. It is almost impossible to park and you have to pay £1/hours on Sundays."

Customer Service

Pros:

• "Very positive experience with the customer service centre guest centre all staff were very helpful."
• "Every brand has good options and workers."
• "I have found that with most shops you get fantastic customer service."
• "Great staff always friendly."
• "I have been visiting this place all my life and it has changed so much, the staff are really friendly, helpful and approachable, loads of lovely shops, excellent eateries."
• "The toilets are also well kept so your comfort breaks are definitely comfortable."
• "The range of shops here is very enticing and the centre itself is kept to a very clean state."

Cons:

• "Staff pass jobs over to one and other, this can be annoying when you’re in a rush."
• "The service is slow and not very helpful."
• "When we entered we was told stay to the right but a security officer who was on the phone!!!"
• "You have poorly trained marshalls attempting to deal with crowd management like concentration camp guards herding people around like prisoners."
• "Soul less and creepy shopping centre. Security staff are very prominent and it feels like they're watching everyone like bouncers in a nightclub."
• "Disappointing. Burger king toilets were not in use. Staff were not very helpful. Attitude poor."
• "Parking is challenging to say the least and by the time I have found a suitable parking space we often end up walking for 10 minutes before we get to the shop that we came for."