Five Guys Nottingham Reviews Summary

Category: Hamburger restaurant Nottingham

Address: 35 Long Row, Nottingham, NG1 2DR, United Kingdom

Phone: +441159881932

Rating: 4.2
based on 268 reviews.

Burger Quality

Pros:

  • "Some of the best burgers in Notts."
  • "The burgers are juicy and the hotdogs have a beautiful snap."
  • "Awesome, tasty burgers and fast."
  • "Burger was tasty with really good sauce."
  • "Can't beat Five Guys for the best ever burger experience."
  • "Juicy patties cooked perfectly combined with the flavourful toppings, create the perfect burger."
  • "Without any question the best burger I've ever had."

Cons:

  • "This is even before we mention Five Guys attitude towards vegetarians. Simply put Five guys do not want vegetarians in their restaurants."
  • "Serving American classic fast food which is quite tasty but if you get the wrong server your fries are far too over salted enough to make them inedible."
  • "One burger wasn't wrapped properly, so juices all in the bag."
  • "The food was ok but so over priced for how small it was."
  • "Chips were soggy, milk shake more froth than shake and the burger was cold even though they'd just made it."
  • "It was a nice burger but I'm no fan of slightly pink burger meat unfortunately this is the case."
  • "The burgers are so tasty and meaty, not your plastic maccys burger."

Customer Service

Pros:

  • "Clean restaurant."
  • "Very nice and quick service."
  • "Staff were friendly and happy to help, service was fast and food was prepared quickly."
  • "The staff are amazing. If you haven't before been they will talk you through the process of ordering and picking your toppings."
  • "Lovely food and even lovelier employees, from the time I walked in felt very welcome and all the people working there were so nice which honestly made the experience a lot better for me."
  • "The service is always good, and it's always clean."
  • "The staff is always friendly and attentive, making each visit a pleasant one."

Cons:

  • "Left waiting over an hour for food, was told it would be brought to our table."
  • "The service was great but i thought it was slightly slow."
  • "The place was busy, dirty and not my idea of a good meal."
  • "Although nice, I find Five Guys a bit overrated and much too pricey for what it is. However the staff at this branch that I encountered are lovely - great customer service."
  • "The five guys staff in Nottingham get 10 out of 10 great service and they really looked after me and my group."
  • "It was okay, we had to wait a while for our order as they forgot to call it out."
  • "The service was amazing and it just felt like a great atmosphere would highly recommend :)"

Atmosphere & Cleanliness

Pros:

  • "Atmosphere great."
  • "With a Budweiser in one hand and a sweet American burger in the other it is certainly indulgent, with their dinners making it feel as if you'd just stepped into America (very authentic and fast food feeling)."
  • "Five Guys, with its menu, way of ordering and operating and even its decor is almost cartoonishly simple."
  • "It is very pricy but the meal portions are unreal."
  • "Lovely, lovely place. Food was fantastic, best burger I've ever had."
  • "A great vibe to the restaurant."
  • "The atmosphere is also brilliant, perhaps a little noisy for some. But the classic american dinner style is brilliant."

Cons:

  • "In a ' restaurant ' void of culture or character and clearly where the cleaner had walked out that day you may ask ?"
  • "Cold atmosphere."
  • "Very basic restaurant in a two tone colour."
  • "There was no real atmosphere, it is a basic burger joint."
  • "5 guys is great if you are a meat-eater but not so great if you're a vegetarian."
  • "The interior is spacious and American themed and the £2.50 refill sodas are a great touch with all sorts of flavours you can add to traditional fizzy drinks."
  • "The quality of their burgers and fries remains unmatched, and the customizable options allow you to create a meal that suits your exact taste preferences."

Value for Money

Pros:

  • "The peanut oil they use in the friers genuinely makes a difference - fries at Five Guys don't taste like just any fast food fries and it's a distinct flavour I think most people would prefer if they gave it even half a chance."
  • "The fact you can add as many toppings on for free, seals the deal for me."
  • "A variety of toppings does make it easy to customise the burger."
  • "The quality of food here is really good, the burgers speak for themselves and the chips are some of the best I've tasted."
  • "While it may look pricy on the surface, the food on offer here is worth every single penny."
  • "The fries are always gorgeous and seem to be ever-lasting."
  • "The burgers and hotdogs here are dangerously tasty and always leave me wanting more."

Cons:

  • "Don't like the plastic lids for drinks. Plastic straws and plastic cutlery. Probably nothing gets recycled, just the appearance that it does."
  • "Plus aluminium foil wrapped burgers ain't good for the environment.... This ain't the U.S.A people......!"
  • "Fries always a tad too salty but still good if you don't have too many."
  • "The Cajun spice on the chips was way over the top."
  • "Some of the best burgers and chips ever."
  • "Five Guys does one thing, but it does it well - large, juicy burgers with skin-on American fries."
  • "It's pricey, but totally worth it!"

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