Address: 35 Long Row, Nottingham, NG1 2DR, United Kingdom
Phone: +441159881932
Rating: 4.2
based on 268 reviews.
Burger Quality
Pros:
"Some of the best burgers in Notts."
"The burgers are juicy and the hotdogs have a beautiful snap."
"Awesome, tasty burgers and fast."
"Burger was tasty with really good sauce."
"Can't beat Five Guys for the best ever burger experience."
"Juicy patties cooked perfectly combined with the flavourful toppings, create the perfect burger."
"Without any question the best burger I've ever had."
Cons:
"This is even before we mention Five Guys attitude towards vegetarians. Simply put Five guys do not want vegetarians in their restaurants."
"Serving American classic fast food which is quite tasty but if you get the wrong server your fries are far too over salted enough to make them inedible."
"One burger wasn't wrapped properly, so juices all in the bag."
"The food was ok but so over priced for how small it was."
"Chips were soggy, milk shake more froth than shake and the burger was cold even though they'd just made it."
"It was a nice burger but I'm no fan of slightly pink burger meat unfortunately this is the case."
"The burgers are so tasty and meaty, not your plastic maccys burger."
Customer Service
Pros:
"Clean restaurant."
"Very nice and quick service."
"Staff were friendly and happy to help, service was fast and food was prepared quickly."
"The staff are amazing. If you haven't before been they will talk you through the process of ordering and picking your toppings."
"Lovely food and even lovelier employees, from the time I walked in felt very welcome and all the people working there were so nice which honestly made the experience a lot better for me."
"The service is always good, and it's always clean."
"The staff is always friendly and attentive, making each visit a pleasant one."
Cons:
"Left waiting over an hour for food, was told it would be brought to our table."
"The service was great but i thought it was slightly slow."
"The place was busy, dirty and not my idea of a good meal."
"Although nice, I find Five Guys a bit overrated and much too pricey for what it is. However the staff at this branch that I encountered are lovely - great customer service."
"The five guys staff in Nottingham get 10 out of 10 great service and they really looked after me and my group."
"It was okay, we had to wait a while for our order as they forgot to call it out."
"The service was amazing and it just felt like a great atmosphere would highly recommend :)"
Atmosphere & Cleanliness
Pros:
"Atmosphere great."
"With a Budweiser in one hand and a sweet American burger in the other it is certainly indulgent, with their dinners making it feel as if you'd just stepped into America (very authentic and fast food feeling)."
"Five Guys, with its menu, way of ordering and operating and even its decor is almost cartoonishly simple."
"It is very pricy but the meal portions are unreal."
"Lovely, lovely place. Food was fantastic, best burger I've ever had."
"A great vibe to the restaurant."
"The atmosphere is also brilliant, perhaps a little noisy for some. But the classic american dinner style is brilliant."
Cons:
"In a ' restaurant ' void of culture or character and clearly where the cleaner had walked out that day you may ask ?"
"Cold atmosphere."
"Very basic restaurant in a two tone colour."
"There was no real atmosphere, it is a basic burger joint."
"5 guys is great if you are a meat-eater but not so great if you're a vegetarian."
"The interior is spacious and American themed and the £2.50 refill sodas are a great touch with all sorts of flavours you can add to traditional fizzy drinks."
"The quality of their burgers and fries remains unmatched, and the customizable options allow you to create a meal that suits your exact taste preferences."
Value for Money
Pros:
"The peanut oil they use in the friers genuinely makes a difference - fries at Five Guys don't taste like just any fast food fries and it's a distinct flavour I think most people would prefer if they gave it even half a chance."
"The fact you can add as many toppings on for free, seals the deal for me."
"A variety of toppings does make it easy to customise the burger."
"The quality of food here is really good, the burgers speak for themselves and the chips are some of the best I've tasted."
"While it may look pricy on the surface, the food on offer here is worth every single penny."
"The fries are always gorgeous and seem to be ever-lasting."
"The burgers and hotdogs here are dangerously tasty and always leave me wanting more."
Cons:
"Don't like the plastic lids for drinks. Plastic straws and plastic cutlery. Probably nothing gets recycled, just the appearance that it does."
"Plus aluminium foil wrapped burgers ain't good for the environment.... This ain't the U.S.A people......!"
"Fries always a tad too salty but still good if you don't have too many."
"The Cajun spice on the chips was way over the top."
"Some of the best burgers and chips ever."
"Five Guys does one thing, but it does it well - large, juicy burgers with skin-on American fries."