Shiraz Bar & Restaurant Reviews Summary

Category: Turkish restaurant

Address: 11 Massetts Rd, Horley, RH6 7PR, United Kingdom

Phone: +441293776309

Rating: 4.8
based on 144 reviews.

Food Quality and Variety

Pros:

  • "The lamb Shiah dish was flavorful and cooked to perfection."
  • "Everything was cooked perfectly and tasted divine. 10/10."
  • "The chicken and lamb shish kebabs were both absolutely delicious with lots of meat juicy and soft with lovely charring from the flame grilled."
  • "The cold mezze starter is huge with 7 lovely freshly prepared dishes."
  • "The mushroom special starter was amazing, a portobello mushroom with prawns and mozzarella in the most amazing sauce."
  • "The Baklava was incredible! The chicken was cooked to perfection."

Cons:

  • "The rest of the menu fell a bit short of my expectations, resulting in an average culinary experience."
  • "The food we had was not great. The vegetarian moussaka did not really taste or look as a classic layered vegetarian moussaka."
  • "The food was prepared, fresh, and delicious, but a bit expensive."
  • "The dessert menu has limited choice."
  • "The babaganoush could have been smokier."
  • "The shared hot starter was ok, a little too heavy."

Service and Staff

Pros:

  • "The staff members were attentive, friendly, and efficient, ensuring that I felt welcomed throughout my visit."
  • "Staff were friendly and attentive, they even went to the effort of letting us pick a different table that was more accessible for me with my walking aid."
  • "The service was also excellent. Seated quickly, nice chat with my waitress, friendly staff generally."
  • "Staff were extremely warm and friendly."
  • "The staff is so friendly and gave our little girl some bits to play with while we chose our food."
  • "Service really good, attentive and welcoming."

Cons:

  • "One Irish waiter was really lovely and attentive, but the others were on their phones most of the time."
  • "The atmosphere was great! Food was nice but I will go for something different next time. Very busy so service was slowish."
  • "Most of our food was really good but one of us eating was a vegan and wasn't too fond of their food."
  • "Ok but not amazing compared to other Turkish places. Prices were ok but service wasn’t great when we got sat in the front area then kind of ignored by staff throughout."
  • "Poor service. Staff change from week to week. One week they give you free stuff the next they charge for it. Rude and argumentative staff."

Ambiance and Atmosphere

Pros:

  • "Where the restaurant truly excelled was in providing a delightful atmosphere."
  • "Atmosphere and decor were really nice. A great local restaurant."
  • "The atmosphere is fun fun fun."
  • "The atmosphere was lovely and calm and the restaurant is super clean and the decor is gorgeous."
  • "Wonderful place, romantic and a great atmosphere."
  • "The restaurant has a real buzz to it."

Cons:

  • "We were one of three tables on a Sunday afternoon so there wasn't much atmosphere to comment on."
  • "The restaurant can be very loud when full. You may need to shout to be heard on a busy night!!"
  • "The food and service were excellent, however, we went on a Saturday night and by 9pm the place had begun to get quite rowdy."
  • "The only criticism is customers smoking by the front door and the pavement looks like an ashtray and the smell of cigarettes enters the restaurant."
  • "Came here tonight with my husband & my parents 5/9/20 Great staff all were very friendly. Food was fabulous, lots to choose from. Will definitely come again. Thankyou all."
  • "The meals were excellent, however the noise was quite unbearable by 7.45,it really took the enjoyment of the meal,and as it was my hubby's birthday rather spoilt the evening."

Value for Money

Pros:

  • "The prices at Shiraz Bar and Restaurant were quite reasonable."
  • "Really excellent food at very reasonable prices."
  • "The delicious food they served us was a delightful surprise, and the portions were incredibly generous, making it great value for money."
  • "Large portions, good quality cuts of meat and some great sides. Wine list was short, but the Turkish wines were really nice and sold at very reasonable prices."
  • "A friendly Turkish restaurant really huge portions of food at terrific value!"
  • "Served by the beautiful waitress called CEE CEE Cynthia she was so professional but friendly. Had the set meal for 2 and it was superb flavour and good price for 3 courses."

Cons:

  • "For me, I found it overpriced."
  • "Seasonal cocktails which were fun, little pricey for what they were but it's the way hospitality is now."
  • "The only thing is you are charged for the slice of cake they bring if you mention it's someone's birthday."
  • "The food was absolutely delicious and the service was SPECTACULAR! I enjoyed the vegetarian moussaka and fresh mint tea! Must visit restaurant if you are in the Gatwick region!"
  • "New Turkish in town so went to try it on 26/10/2019. Fairly good decor and ambience friendly staff. Very high prices compared to same restaurants in 5 mile radius."
  • "The meals were excellent, however the noise was quite unbearable by 7.45,it really took the enjoyment of the meal,and as it was my hubby's birthday rather spoilt the evening."

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