Address: 1 Orient Way, Derby, DE24 8XL, United Kingdom
Phone: +441332386241
Rating: 4.0
based on 358 reviews.
Food Quality
Pros:
"Surprisingly nice steak for A fiver on Monday.. Cooked nice and pink with crispy chips. Excellent value."
"I had the vegan mushroom pie which was much nicer than expected."
"The food here has never failed to completely satisfy."
"Food came out quickly and tasted great."
"It was the best fish & chips I have had, came out in 15mins absolutely piping hot."
"The food is lovely. My favourite foods there are the nachos with sauce on the side if you don't want it coated in sauce."
"Food was amazing! Arrived at our table in 15 minutes and was piping hot and really nice."
Cons:
"The quality wasn't good at all. My beef looked crisped and I couldn't even cut with the knife never mind chew it."
"The Carrots and Cauliflower were raw and the mash dreadful."
"The chicken was a pink in some chunks."
"Food wasn't great, very dry, especially for chicken."
"The first set of meals came out and the fish was genuinely just batter on my partners plate with the fish being so over cooked it has turned into some sort of batter."
"The garlic mushrooms were full of oil."
"the steak was tough I couldn't eat it, I asked for the steak to be changed for another one."
Service
Pros:
"As it's a Greene King, you can place your food and drink orders via their app. We did that and it was so simple."
"The staff were friendly and welcoming."
"Seated very quickly, waitress was very attentive and extremely polite and friendly."
"The service was quick and efficient and the staff training was evident."
"Absolutely amazing service from all members of staff."
"Service at the table was very good and I think it was the manageress was very efficient and capable during and after the meals with frequent visits to the table and a complimentary drinks as a slight delay with the puddings."
"Staff friendly and helpful - quick and effective."
Cons:
"Not going to eat there again."
"I dont know what has happened to the merlin. But it has gone from being one of the best food pubs in Derby to one of the worst."
"Won't be in a rush to return. Had a knife & a fork, in separate napkins, both with hardened food on them."
"Poor Service, asked for table service 3 times due to an issue with the app, each time the employee said they would send someone over."
"We had to wait 40 minutes for food which is not acceptable."
"Very disappointed there was 9 of us and my fighter had ordered hers and her kids on the app however they were still waiting whilst the rest of us were halfway through our meals."
"the kitchen was disgusting."
Ambiance
Pros:
"The atmosphere is cozy and casual, providing a relaxed setting for enjoying a meal with friends or family."
"Nice pub good atmosphere definitely recommend for a good lunch/ dinner with family."
"Brilliant atmosphere, even the noisy children didn't bother as it all merged together perfectly."
"What a lovely place. Greeted inside by a lady singing one of Adeles songs and dressed in a Mrs santa out fit was so nice :)"
"The pub itself is lovely, clean, very inviting."
"What a lovely place. Friendly calming atmosphere."
"The atmosphere inside was lovely and had a good pint of real ale, good end to the day."
Cons:
"on Football days, Friday and Saturday nights, it does get rather busy and sometimes a little rowdy."
"the toilets was disgusting, toilet didn't flush & toilet paper all over the floor."
"It's still irritating having some kids running around while their parents just sit on their phones."
"There was a TV everywhere you looked and if you're into football that was fine but the volume was up to 11 and there was nowhere to escape from it."
"Full of Irish travellers... Kids galore running rnd unruly shouting fighting just causing mayhem !!"
"Kids were running around, hitting chairs and touching your table."
"near enough everyone was pissed and shouting and food tasted like it had just been microwaved."
Value
Pros:
"Excellent choice, always cooked perfectly and delicious."
"Cheap and cheerful food at an ideal location at Pride Park."
"Good deals on the food drinks steep but download the app for discounts."
"This is the place to go if you want a good portion of tasty food for a lower price."
"Great value for money portion-wise."
"The pub chain has daily offers and amazingly, the cost of a meal with alcoholic drink is only very slightly more than a McDonald's meal deal."
"The food was also fantastic, especially for the price."
Cons:
"Disappointed with the fact the childrens play facility has been removed (indoor) it used to be the highlight of going here and what would attract us to the Merlin."
"Very disappointing, not worth the £44 we paid."
"We had a candymania for two it came in a tub with chocolate & vanilla ice cream with 2 dollops of cream on top & two tiny pieces of twix £6-79 WHAT A RIP OFF."
"Expensive for what you get."
"But horrified with price of glass of lime & soda!! £2.10!! It's made with free soda & cordial, how they can justify that price!!!!"
"Prices for food are a little bit over the top but are acceptable."
"However my son has bbq sauce with everything and on asking for it was charged 79p."