Queens Head Ockbrook Reviews Summary

Food Quality

Pros:

• "The meals were nicely presented and well cooked."
• "The food is de-lish-us and I had a three course meal, each course being as good as the next."
• "The menu at The Queens Head had a great selection of classic pub food with a modern twist."
• "Interesting menu and food tasted delicious."
• "Fantastic meal tonight! Good fast service and a wide range of both food and drink offerings."
• "Breakfast was enjoyed by all four of us, the coffee too was good."
• "We have now eaten here a few times and the food has consistently been tasty, reasonably priced and well presented."
• "My wife and I had a Turkey roast there last Sunday and it was possibly the most delicious roast I’ve ever had."

Cons:

• "The food however leaves a lot to be desired, very little actual fish but lots of oily puffed up batter."
• "Unfortunately when the food came to the table, the lamb shank was found to be very tough & chewy."
• "Lovely atmosphere, nice setting and welcoming staff...but such a shame that our 3 fish pies were only lukewarm."
• "The queens head had a great selection of drinks...however the food is AWFUL! We had 2 mains...burnt, dry and just tasteless."
• "The chicken burgers were not good at all. Definitely not buttermilk infused with rosemary as per the description."
• "Unfortunately been 3 times in the past week and disappointed every single time, if you don't mind your order always being wrong."
• "Menu sounded lovely, and by price you would have expected it to be. Feel I should have brought the dog to eat it though."
• "Food was poor, Luke warm and lacked any flavour considering the price tag it came with."

Service and Atmosphere

Pros:

• "My guest was very pleased with the meal and service, they were attentive even though they were busy."
• "Staff where extremely nice and couldn't help you enough."
• "The service is so welcoming and on point. This will be our new local."
• "One big plus, all the staff are lovely, & the disabled toilet / baby changing room is nice & big."
• "Service from the staff was great and they all smiled. Wonderful evening had by all."
• "Service was good, food was very tasty but a little overpriced."
• "Lovely staff. Jade was particularly helpful and friendly. Will definitely be back."
• "Visited again yesterday for another family wake. Again the buffet food was superb..nicely presented plenty to go around."

Cons:

• "Service was slow and the table was not cleared until we left."
• "Half way through the meal despite having our cutlery separated at either side of the plate, with food on the plate, a member of staff attempted to take the plates away."
• "Was regular visitors for years, gave this place a few chances now sadly won't be returning."
• "Again as on several visists was disappointed by the lack of staff esp on the bar had to go chasing and calling."
• "We then ordered the turkey which, according to the menu, was stuffed, wrapped in bacon and came with pigs in blankets. When it arrived it appeared to be sliced from a rolled turkey 'joint' not an actual bird / crown with no bacon or pigs."
• "Service was very slow. In fairness we had a party of 17 but there was around 10 minutes between the first meal arriving and the last meal."
• "Terrible service from the place and we didn't even make it to the place. Rang up a few hours before we're due to eat on a Sunday to be told that they decided midweek that they're no longer serving food in the evening and therefore our reservation is cancelled."
• "We arrived at 7.30 having travelled by taxi from Derby costing approximately £15 to be told that they were not serving food because of a problem in the kitchen."