Burton House Brewers Fayre Reviews Summary

Service

Pros:

• "Service is great, staff are friendly and can't do enough for you."
• "Absolutely fantastic staff. Nothing was too much trouble and food was delicious and served very promptly."
• "Service was fantastic, greeted and directed to tables with all covid provisions clearly followed and well managed."
• "The service and food we received were excellent."
• "Waiting staff were very polite and helpful."
• "Front of house staff were very welcoming and friendly."
• "Staff always efficient and friendly."

Cons:

• "No staff asked if we was okay told us about an apparent 45 minute wait."
• "Nobody came by to clear the table or bring the desert that we had ordered."
• "The man behind the bar was too busy trying to flirt with another barmaid to pay attention to our order."
• "Service was terrible. Waited 30 mins in a quiet restaurant to then have to ask someone to take our order."
• "Staff were typically slow and had the attitude of not wanting to work."
• "Spoke to waitress who went to see manager who was in sight but he made no attempt to come across and speak to us."
• "Service was terrible. We had to go and ask staff to take food/drink orders."

Food Quality

Pros:

• "Cheesy garlic bread which was good, mushrooms with dip - well what can I say... there were about 9 overcooked mushrooms."
• "On the whole it was good value for money, as the saying goes."
• "Food had long wait times but once it came it was amazing."
• "The food was nice."
• "Food was lovely."
• "Food was good value for money."
• "The food was lovely, couldn’t fault it, the staff were efficient and friendly."

Cons:

• "The steak was very tough and a lot of gristle."
• "Oh dear Awful organisation. Queuing to order food at the bar was slow.... and poor food."
• "Fish and chips oily and mushy peas hard and over microwaved."
• "Food is in paltry portions, very greasy & nothing to write home about."
• "The fish batter came out black, once you cut into there was no fish."
• "The coated chicken was burnt, the gammon and steak were tiny."
• "Awful food, okay service. Staff were fairly friendly and there were free refills on softdrinks, but the food was really bad."

Value for Money

Pros:

• "Plus 25 percent off blue light. Bargain."
• "Finished with mini Apple crumble and custard which also included a hot drink for £3.99."
• "£8.99 for 2 main courses at lunch time is jolly good value."
• "Good food and great service."
• "Eat as much as you like for under a tenner."
• "Meals great value."
• "Great value for money."

Cons:

• "The meals are more expensive for smaller portions. £12 it cost for pie, peas and chips."
• "The prices were pretty extortionate for what we got."
• "This place is so overpriced compared to the rest of the public houses around Boston."
• "The portion size of the meal was very mean and overall not worth £14."
• "Drinks are also overpriced."
• "Christmas Day dinner Expensive for what we got."
• "This wasn’t worth well OVER £50 EACH plus drinks."

Cleanliness and Maintenance

Pros:

• "Screens between tables. Clean and large."
• "Very clean."
• "The covid arrangement was very good and felt quite safe."
• "They have the best covid safe environment I have seen."
• "All round good experience, good access for disabled."
• "Very pleasant staff and we always enjoy the food."
• "The atmosphere is great, always seems full, but there is always space, especially if you reserve in advance!"

Cons:

• "The state of the table sticky menus sticky covered in previous dinners slop."
• "The benches outside are falling apart."
• "Wheelchair access is a bit tricky, and if you're on a mobility scooter you've no chance."
• "The only table free was filthy with plates with half-eaten food on and mugs and glasses on it."
• "The place is tired and grubby."
• "High chair dirty."
• "Greasy menus felt dirty."