Harvester Bells Of Ouzeley Old Windsor Reviews Summary

Service

Pros:

• "Thanks to Isabelle! Great server and amazing hospitality. Couldn't do more for you."
• "Came today at 2.30, Damion our server was straight over to welcome us and offer drinks. Drinks arrived quickly!"
• "Last night, Gemma served me and my wife. She approached us in a very friendly manner and she made us feel very welcome."
• "All staff were welcoming and friendly definitely be back xx thanks to Damion Claire and Jordan who made us feel so welcome."
• "Very happy with service and food. Damion was attentive and polite."
• "The service was excellent nothing was too much."
• "Our waitress was very helpful and made us feel very welcome, and provided a water bowl for the two dogs in our party."

Cons:

• "We asked for a veg menu 3 times never came!!!"
• "Refills are almost non existent."
• "Some of the staff seemed to have some kinda of an attitude and I felt they were somewhat arrogent."
• "Drinks took over 40 mins, asked a waiter what table we were sat at too order on the app and was told “i have no idea” and walked off."
• "very slow in getting your food.waiting staff are very busy but are short staffed."
• "Queue time to get served is very long, I watched people give up and walk out!"
• "Appalling service. I feel sorry for the workers as they are severely understaffed and extremely overworked."

Food Quality

Pros:

• "Yesterday I travelled all the way from Portsmouth to pick up a friend who's car had broken down...While we were waiting for the RAC to turn up we had a breakfast and it was the best breakfast that I have ever had in years."
• "The food has always been fantastic, never had a bad/incorrect meal there."
• "The food is fresh and tastes delicious and surplus quantity. My personnel favourite is the brisket beef."
• "Although restaurant was very busy, all staff seemed to cope well and stay calm. We also didn't have to wait too long for food to arrive - And it was hot and delicious 😋"
• "Food was a lot better this time we visited, my son and I had burgers and they were really good."
• "The food was lovely I had the blue cheese and bacon burger perfectly cooked and the bacon was so crispy."
• "The food was absolutely amazing, incredible quality as well as a great service speed."

Cons:

• "The rack of ribs tasted like reheated leftovers."
• "Half rack of ribs not worth the price (more like a quarter!), corn on the cob had horrible after taste."
• "The mixed grill was swimming in oil and the chicken and jacket potato my wife ordered was not good."
• "Had dinner here this evening the food was awful. Cold soggy bread rolls, salad cart what there was on offer which wasn’t much looked dried out and was tasteless."
• "The salad bowls we were provided with still contained remnants of food, so had to be replaced."
• "The food was dry as a bone and was inedible the salmon was burnt ribs were burnt and dry."
• "The southern fried chicken burger was served with a tiny smear of bbq sauce and burnt bacon, the ribs were very dry and their brand new apple and blackberry crumble and custard was more like warm crumble soup!!"

Ambiance and Location

Pros:

• "Absolutely love this place. I have visited with my family around 3 times and whenever we are there."
• "The atmosphere is lovely (especially if you get seating where you can watch the Thames!"
• "Really nice meal and family orientated atmosphere."
• "What a lovely atmosphere lovely staff Jordan very good hostess."
• "Beautiful boats on bay, giving the outdoor seating that extra touch of elegance!"
• "The building and the seating area outside overlooking the river had good vibes and nice atmosphere."
• "Location and the ambiance of this place is extremely pleasant."

Cons:

• "Cleanliness - food & mess on floor around the table."
• "Unlimited salad bar should read limited as a lot was empty."
• "The salad bar was very minimal."
• "Beer garden is fairly nice, just a shame about the busy main road that stops this place being a Thames side pub..!!"
• "Not a very good visit as we walked up to the restaurant we noticed how untidy the garden was."
• "The salad bar had little selection and poorly served and not kept clean, my steak was only fit for a dog."
• "Disappointing Cleanliness at Harvester in Old Windsor."