Address: 15 West St, Reading, RG1 1TT, United Kingdom
Phone: +441189574680
Rating: 5.0
based on 248 reviews.
Customer Service
Pros:
"The staff is super friendly, always helpful and really knowledgeable in all their products!"
"Customer Service is second to none! As soon as you walk in you feel very welcome and the staff ensure you find what you’re looking for."
"Everyone is very helpful, friendly and knowledgable about fitness/bodybuilding life and their products in store."
"The staff are always very helpful, friendly, and professional."
"The team are incredibly knowledgable, really took time to understand my needs."
"Every member of staff is always happy to help and very knowledgeable."
"As soon as I walked in I was greeted with a friendly smile and assisted in my search for what I needed."
Cons:
"The store offers a very large selection of supplements, friendly service and a lot of knowledge of the sellers, but the product I bought - Critical Oats Applied Nutrition is a great disappointment, poorly is mixed, has the consistency of a large amount of flour mixed with water and tastes the same."
Product Range and Quality
Pros:
"They have a huge selection with everything you need when it comes to supplements, great offers and always something new and exciting in the store."
"The range of supplements is huge. I've been recommended a great pre workout and intra workout stack to help me with my powerlifting."
"They offer a huge range of products at awesome quality and are always happy to provide professional advice."
"The selection is absolutely massive and they have almost every product as well as flavour In stock."
"They have a great variety of vegan products which is amazing!"
"The selection of supplements, sauces and vitamins is amazing."
"Great variety of whey and protein bars and extremely competitive prices."
Cons:
"The store offers a very large selection of supplements, friendly service and a lot of knowledge of the sellers, but the product I bought - Critical Oats Applied Nutrition is a great disappointment, poorly is mixed, has the consistency of a large amount of flour mixed with water and tastes the same."
Pricing
Pros:
"They have great prices, massive range and the staff are always so helpful and friendly."
"The prices of the products are fair/worth the pay."
"Can buy products here that are half the price of places like Holland and Barrett."
"The prices are competitive to what you will find online."
"And most of all friendly prices."
"They always have good deals and great fair prices on only the highest of quality products."
"The deals they have on are excellent and I always know I got the best deal."
Cons:
"The store offers a very large selection of supplements, friendly service and a lot of knowledge of the sellers, but the product I bought - Critical Oats Applied Nutrition is a great disappointment, poorly is mixed, has the consistency of a large amount of flour mixed with water and tastes the same."
Staff Knowledge and Expertise
Pros:
"Fit cookie shop floor reps are EXTREMELY knowledgeable in the recommending supplements - I would strongly advise if you are buying nutritional supplements for the first time or need advice, go in!"
"The guys in the store are super knowledgeable, good listeners and are happy to spend time understanding, educating and recommending products."
"She has a good knowledge about the products and she also gave me great advices."
"Very knowledgeable staff is always there to help you choose the best for your health issue or dietary requirements."
"The team there have great knowledge on supplements such as Karol & Peter."
"Knowledgeable staff who take the time to explain the products based on your goals."
"The guys have great knowledge and always spend there time helping me to ensure I pick the right supplements to reach my desired goals."
Cons:
"The store offers a very large selection of supplements, friendly service and a lot of knowledge of the sellers, but the product I bought - Critical Oats Applied Nutrition is a great disappointment, poorly is mixed, has the consistency of a large amount of flour mixed with water and tastes the same."