Address: High St, Brasted, Westerham TN16 1JE, United Kingdom
Phone: +441959569457
Rating: 4.2
based on 239 reviews.
Customer Service
Pros:
"Service was friendly enough and our feedback was graciously registered."
"Thank you to Danny for looking after us, we had a lot of laughs with him!"
"The exceptional service at The White Hart Pub truly sets it apart."
"Our waitress was the best! Cleared the table of unwanted glasses, cutlery etc. fast and friendly brilliant."
"Service was great especially Amy, she was brilliant."
"The staff could not have been more helpful and the food was absolutely delicious and well priced."
"Very responsive on e mail and the phone."
Cons:
"Well another 4 emails later I've still heard nothing and I'm still out of pocket. Extremely disappointed in the poor customer service."
"Poor service. We waited and waited and eventually went to find the waitress."
"The service was very very slow, to the point that we had to keep getting up to request our table clearing and going to the bar to get drinks."
"Service OK but attention to detail by waitress staff lacking."
"We then waited over 20 minutes for our waiter to take a drinks order, by the time they arrived we’d been sat waiting around 45 minutes."
"Overall staff appeared tired and overworked and not interested any more."
"Extremely slow sporadic service - left waiting for over an hour."
Food Quality
Pros:
"The food is 10/10!"
"Every single time the food is always 10/10 and the price is very good for the quality and portions that you get."
"The food was very good and came out fairly quickly after eventually ordering."
"We had the trio of roasts which was just exceptional. Generous portions, delicious rich flavours, high quality ingredients and great value."
"The food was fantastic, service, well the staff were on the ball and brought the food out, hot and very, very edible, so tasty and decent plate of great food."
"The food is outstanding."
"The food was absolutely delicious. My wife had the crab linguini and i had the pork belly with scallops. All perfectly cooked and extremely tasty."
Cons:
"The mixed Sunday roast is a bit tight though. 3 tatties (which were hard as old boots), tiny portions of lamb and beef and not much veg."
"Mine half a chicken very dry not a lot of taste the fries burnt and more bits than fries."
"The presentation of the food was poor, sloped onto the plate so it resembled a muddy hill."
"The sourdough bread that came with it was a very small portion - only a few pieces each which was not nearly enough."
"The food was overpriced and really quite average."
"The food was terrible pork belly was mostly fat, chicken burger was over cooked with a very small amount of chicken, fish and chips was always good but all batter and not much fish."
"The food tonight was below what we had on the other two occasions."
Ambience and Facilities
Pros:
"Fabulous traditional feeling pub, beautiful garden, lovely food and a great atmosphere."
"It has a large beer garden with very friendly staff."
"The pub overall was beautiful."
"The decor inside is divine with great ambience."
"Pub itself is gorgeous inside, spacious and great oak dining tables, lighting is very warm and cosy."
"Lovely pub. Great food and atmosphere."
"Lovely old pub with good atmosphere."
Cons:
"Very disappointed in the ambience, allow dogs."
"The chairs in the bar have seen better days and could do with a bit of a spruce up."
"Torn covers on seats."
"Inside it looks tired and some of the furniture definitely seen better days."
"The White Hart is in need of a face lift. The outside is shabby. Rotten wood in window frames with paint peeling off."
"The tables and window seating areas are down at heal and in need of a God spring clean or preferably a refurbishment."
"Used the toilets my goodness me what a state the staircase and landing are needs a good clean at least."
Value for Money
Pros:
"Great value."
"The food, service, hygiene and ambience are great and staff are friendly."
"The quality of the meals is exceptional having had a few on various visits lol."
Cons:
"And what we had was quite pricey for the quality. Won't be going there again."
"For over £50 per head just not good enough shan't be returning."
"I honestly can't believe the cheek of this place to charge almost £18 for this aberration."
"Prices, for what you actually get served up, are far too high, & quality of food is poor."
"Food prices were a little high, for 1 alcohol drink/roast/dessert it was £40."
"It's therefore a great shame to let themselves down by crooked and dodgy car park tactics!"
"The brownie..they take the word mini quite literally..it was pretty much 2 tea spoonfuls with a blob of ice cream."