JRC Global Buffet Cardiff Bay Reviews Summary

Food Quality

Pros:

• "The Chinese was delicious with tasty duck with pancakes, crispy tender chicken and great noodles and fried rice dishes!"
• "The food was absolutely delicious mains and sweets all a great selection and great quality."
• "Every piece of food was piping hot and fresh on the spot."
• "Quality of food is really good for a buffet style restaurant."
• "The taste was as expected, good and fresh. Including the mussels and the prawns."
• "The food was so fresh and delicious."
• "The different cuisine was all very tasty, well laid out and a nice hot temperature."

Cons:

• "Food was a little bland, nothing I could say stood out as delicious."
• "the food was absolutely horrid."
• "The vegetables in the salads were wilted, and the meats were dry, cold and tough."
• "The food was cheap and mass produced."
• "The sushi that we tried was not fresh and had a strange taste."
• "Food was tasteless, from the Chinese, to the Thai to the Indian."
• "The food that was out had been sitting there for god knows how long little left overs here and there that were dry."

Service and Staff

Pros:

• "Staff are welcoming and attentive to customer needs and mostly cute."
• "Staff were helpful and plates were cleared from the tables as soon as we've finished the meal."
• "The staff were really nice."
• "Staff we around to answer any questions and cleaning areas around the food stations."
• "Staff were very friendly although some table service would have helped."
• "The staff members are friendly here too."
• "staff were friendly and i have nothing bad to say about the place."

Cons:

• "They refused the free birthday meal even though it states on the website if they are not open on the day of the birthday, you can have it on another day."
• "the guy serving the steak and lamb chops looked constantly miserable."
• "We were greeted by a very obnoxious manager called 'vj' he was extremely rude and condescending."
• "Utterly discourteous staffs."
• "I asked for a manager and what a rude human being!"
• "All members of staff were rude and ignorant."
• "The service was poor on arrival, unfriendly and limited staff available to help."

Cleanliness and Atmosphere

Pros:

• "UPSIDES: Ambience and Location."
• "Restaurant itself is really cosy and atmosphere is lovely."
• "The place is just so lovely with varieties of foods. All the foods that I tried was delicious."
• "The restaurant inside itself is very very nice."
• "The place is very clean and my grandchildren especially liked the sweet counter with a chocolate fountain."
• "The restaurant lovely & clean, staff very helpful & attentive."
• "The place is spotlessly clean and very well presented."

Cons:

• "Even my daughter saw a member of staff go to toilet and not wash her hands."
• "Tables and floor grubby."
• "Sticky floors, wobbly dirty tables, strong smell of urine from toilets wafts across to tables close by."
• "Plates and cutlery were dirty and the bathroom was dirty as well."
• "The toilets and tables were so dirty and to top it off."
• "Toilets very dirty now, plates dirty."
• "The overall cleanliness of the restaurant was very poor especially behind the counters where food hygiene was non-existent."

Value for Money

Pros:

• "Great, mostly Asian food, all-you-can-eat Buffet. Much higher quality than I expected for the price."
• "Large selection of foods from around the world and a fair price for it."
• "Simply Loved it. Overall a good experience 👌"
• "For the amount and variety of food available I felt the pricing was very reasonable."
• "The best thing was the soft drinks were all refillable which was a major selling point for us."
• "Friendly staff and great value for the price."
• "The buffet is 3 courses and very reasonably priced."

Cons:

• "But to me, the price is too much I've been going here for a few years and the price is just increasing so much."
• "It is definitely not worth £22pp."
• "2 adults + unlimited drink was around £25 which was a kick in the teeth."
• "Nearly £77 for 3 of us. Drinks are refillable but extra."
• "For what we ate, the price was far too high, cold plates equals cold food."
• "Would not recommend, there are far better places to have a meal for £22."
• "Price £21 was unbelievable, never again!!"