Horse & Jockey Reviews Summary

Food Quality

Pros:

• "the pork belly was delicious, my partner had the lamb dinner, would definitely recommend."
• "Food was extremely well presented, tasted amazing and service was friendly and efficient, highly recommend this place."
• "the beef and lamb cooked to perfection, great sized portions."
• "The food at the horse jockey is fantastic. We had two courses last night the steak pie was so tasty and the cheese cake was the best I had ever had."
• "Fantastic Sunday lunch. I had a very tasty vegetarian Wellington. Husband had the beef, which was also delicious."
• "Loved the open roof space and feel of the pub, loved the shelf of toiletries in the bathroom, great details."
• "The food was ok, probably a little expensive for the quality as most meals were just an item and chips."
• "The food was fresh tasty and gorgeous.. the meat was locally sourced, and very tasty."

Cons:

• "I was absolutely gutted today as the food served (Sunday roast) I wouldn't have fed my dog."
• "The Sunday dinner today was like going to a cafe at best."
• "*Food*.. shockingly unpleasant unfortunately. So disappointed. It resembled a frozen birds eye dinner, with no flavour, no gravy and of course cold."
• "Visited for sunday lunch today. WOW! Honestly, the best in the area. Not a carvery, but not a lot dearer."
• "Food was awful service was terrible had a young lad serving us who didn’t have a clue about anything."
• "Worst Sunday dinner ever! The food a few years ago was amazing but this time awful must be under new management."
• "Disappointing visit. Booked a table for 13, pre ordered food yet when our food arrived, 1 of our parties food didn't arrive for over 30mins until everyone had eaten."
• "We used to eat at the horse and jockey many times under the old management, the food was simply amazing, fresh, classy and tasted superb. But since then new people are running it... but the food is awful."

Service and Staff

Pros:

• "Lovely staff. Decent pub grub. We live quite local and can’t believe we haven’t been here before."
• "Staff are so friendly, and thoroughly attentive. Laura & James"
• "Having just being here with my two daughters for a meal, it was superb... service was friendly and efficient, highly recommend this place."
• "The chief is so talented the staff were first class and friendly."
• "Meal for a party of eight last Saturday was absolutely well worth the booking. We were seated very well and attended to by polite, friendly staff."
• "Family outing today the 5 of us. Staff were extremely helpful and professional and the food was yummy!"
• "Visited this charming Village Pub yesterday for Sunday Lunch... The service was impeccable, the menu comprehensive and extremely reasonably priced."
• "The staff were very friendly and helpful. It was busy but they still made time to check on us, ensure we had drinks and promptly took our order."

Cons:

• "No apologies for our feedback or even the offer of a free pudding. What a waste of money."
• "*Staff* seemed inexperienced and lacked some customer service to deal with negative feedback."
• "I am absolutely appalled by the way a manager is speaking to unhappy customers, and wouldnt feel comfortable bringing my family there having seen the disgraceful language being used."
• "We turned up and was told to sit on a dirty table, to which we complained straight away. We were then asked to wait in the bar for 30 minutes for a clean table."
• "Unfortunately we came on a day when chaos seemed to reign. They had asked for pre-order which wasn’t passed on to the kitchen."
• "Went for a drink and to see some live music ! There where quite a few of us, the glasses where dirty full of lipstick and filth."
• "Sunday lunch, food nice but green beans a little too al-dente. Service, good and intimately friendly, which was quirky but fun."
• "Disappointing visit. Booked a table for 13, pre ordered food yet when our food arrived, 1 of our parties food didn't arrive for over 30mins until everyone had eaten."