Lockside Steakhouse Reviews Summary

Food Quality

Pros:

• "The steaks were simply outstanding, tender, juicy, and bursting with flavor."
• "I have never had a better steak. It was an excellent piece of meat."
• "The food was really nice, meat melted in the mouth."
• "My rib-eye steak cooked well-done was so full, had to skip dessert."
• "The prawn and chilli Pene, being my ultimate favourite!"
• "First visit and the best steaks we’ve ever had by far!"
• "Steak was cooked to perfection- we ordered rare and that's exactly what we got."

Cons:

• "Steak was tough, beef dripping cold and my husband's sweet potato fries burnt to a crisp."
• "The meat in my burger tasted faker than McDonald's meat."
• "Steak was dry not the worst steak I've had but not great."
• "Food was absolutely wonderful. Couldn't fault it, however, the service was quite slow and limited."
• "The steak was overcooked for me."
• "Food was very mediocre which was very disappointing."
• "Most of the food items were cold, gravy was like water, but the beef was the letdown, inedible."

Service Quality

Pros:

• "The staff are very friendly and attentive, and the restaurant is lovely."
• "Our order was taken by Mat, and our server was a friendly lady who was very attentive."
• "Staff were brilliant, definitely coming back."
• "Staff were friendly and attentive and the food was delicious."
• "The service was attentive and friendly, ensuring our dining experience was enjoyable."

Cons:

• "Worst service ever! The waitress never comes to your table."
• "Waited 45 minutes for drinks to come, arrived at 2.30, meal didn't arrive till 4.50."
• "Stay away. Service so long. Not trained to do customer service."
• "Only for 3 stars for my daughter's fish and chips and the cocktails."
• "The staff are young. We had the wrong table's food at one point and slightly slow on the cocktails."
• "However, the staff were lovely and we were served by a very hospitable group of girls."
• "The hot water delivered from the toilet taps is well over 70 degrees, instant scalding of my youngest daughter's hand."

Ambience and Atmosphere

Pros:

• "It was a quiet night with only 2 or 3 waitresses, all charming."
• "Firstly the inside of this place is just lovely. Well decorated with an open kitchen."
• "They’ve done a really nice job of the decor, was really impressed walking in."
• "Amazing cocktails!! Amazing staff on hand 24/7!! Amazing outdoor heating!!"
• "The restaurant is lovely. Really appreciate them having vegan and vegetarian options."

Cons:

• "As wonderful as this restaurant (building) is, I can't say the same about the food."
• "Shocked at the state of the chairs, very badly stained."
• "The place looked like it needed a good clean. Chairs were stained & toilet seat- well that just fell off?!"
• "Smoking area during visit. LPG gas bottles not chained to wall or secured in any manner in a publicly accessible area."
• "The price didn't match the quality. The cheese on the burger was completely liquid."

Price and Value

Pros:

• "Had a lovely time, food was well priced for amazing quality."
• "Really good portion size, main was extremely filling."
• "Overall a lovely experience but we won't be in a rush to go back due to the cost."
• "Great food with a good selection of drinks and was made to feel welcome."
• "Food was plentiful, cooked perfectly, and delivered just at the right time."

Cons:

• "The price didn't match the quality. The meat in my burger tasted faker than McDonald's meat."
• "For the price of five guys!!! Except you only get 5 chips."
• "It isn't cheap by no means and you have to leave a £10 table reservation fee."
• "Very expensive as well for the portions."
• "Massive overcharging for drinks, charged the same minus 40p for a half pint of shandy as a full pint of lager."