Harvester Royal Hanwell Reviews Summary

Category: Restaurant London

Address: Boston Rd, London, W7 2AX, United Kingdom

Phone: +442085673711

Rating: 4.2
based on 337 reviews.

Service

Pros:

  • "Service inside restaurant was very good."
  • "We had groupons which initially caused a bit of confusion. However between the Manager and staff Lily they were able to sort it out in a polite and corteous manner."
  • "Had great customer service from Gemma."
  • "Jade served us today and she was so kind and friendly."
  • "Our waitress Tiarney was lovely, so polite & attentive 🤗 the food was cooked lovely & a really nice atmosphere too."
  • "Gemma was amazing, she was so kind, helpful and polite."
  • "The waitress was friendly and helpful and the service was quite brisk considering how busy it was on a Friday night."

Cons:

  • "The service was quite disappointing."
  • "The service wasn't on point."
  • "It was a struggle to get the attention of the staff."
  • "When we arrived we waited 10 mins to even be recognised."
  • "Food tasted soggy and wet and had to wait 10 minutes to be served."
  • "The service was shockingly slow and unresponsive."
  • "Waited for around 10 minutes to be seated. Nobody even acknowledged us."

Food Quality

Pros:

  • "The cod and chips were delicious too."
  • "The salad bar is phenomenal 😍 my go-to is either simply chicken or the half rotisserie meal."
  • "As ever, the food was good."
  • "Beautiful food, we sampled a range of dishes and each were amazing."
  • "Delicious food."
  • "The food was delicious and very well cooked."
  • "The food was great."

Cons:

  • "The Christmas menu was poor. In terms of a roast, it is by far the worst I’ve ever had and I could barely get through any of it."
  • "Quality of food pretty poor - best avoided !"
  • "The burgers were very hard and the amount of Cheese on them was laughable about half a T spoonful."
  • "The festive menu was terrible. Gravy was water, burnt bacon dry chicken."
  • "Food wasn't overtly exciting."
  • "Food wasn't great. We ordered the chicken and it didn't look right and tasted off."
  • "Food was slightly overcooked."

Atmosphere

Pros:

  • "Standard warm Harvester atmosphere."
  • "Sat outside as the tables inside were booked, but was really nice."
  • "It was very busy which was a good sign."
  • "The ambiance is nice."
  • "Stopped here for something to eat during a visit to London. It would be easy to dismiss this place as just another Harvester chain pub, but I was very pleasantly surprised. Good atmosphere."
  • "Outstanding atmosphere, good food and customer service quality is a very rare experience in London."
  • "Lovely and peaceful place to dine."

Cons:

  • "The place is not clean and the outside looks like the local dump."
  • "A black gentleman who regularly greets visitors at the front desk is arrogant and unpleasant."
  • "Local garden beer pub with lots of seating area outside. It was a bit messy, to be honest."
  • "Looked very tired."
  • "The music was so low that we could hear the cook banging his utensils."
  • "I think maybe air conditioning would be great as the temperature was a little off putting whilst trying to enjoy our food."
  • "Visited this Harvester for a round of Drinks when passing on the 2nd May and have come home today to a parking fine of £85."

Value

Pros:

  • "We used a voucher which was well worth it."
  • "Great value for money."
  • "Even with a large group of us we experienced exceptional service with all meals arriving together and all food cooked to excellent standards."
  • "Definitely recommend this place."
  • "As always great food at great prices. They were fantastic in terms of Covid safety we didn't have to leave our seats they done brilliant considering!"
  • "Good meal option to suit your budget."
  • "The portions are huge, delicious and reasonably priced."

Cons:

  • "Our bill should have been £77.96 but we was told because we had steak we had to pay £5 supplement."
  • "However, bit pricy for a harvester. Me, my Mrs and 4 year old kid dined for 70£!"
  • "The bill came in at £98."
  • "However, my main reason for giving 3 stars is, the menu is far too pricey."
  • "This is naughty and steak should not be on a 3 course menu at that price."
  • "They messed the bill up and over charged."
  • "Only negative the seating was dated some holes in the cushions."

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