Pho Reviews Summary

Food Quality

Pros:

• "Very good and delicious food."
• "Delicious food, generous portions and lovely atmosphere."
• "The food was pretty good especially the starters."
• "Food is delicious with several vegan and gluten free options."
• "The food tastes amazing, amazing flavours and really fresh and refreshing too."
• "Outstanding Vietnamese cuisine with authentic sweet coffee brewed at the table."
• "The food tastes very similar to dishes I ate there (in Vietnam)."
• "The food is quite pleasant, menu describes food accurately and it is reasonably priced."

Cons:

• "The vegetarian pho was decent, but quite vinegary."
• "I tried the pho for my main... Half way through I was struggling and felt a bit sick."
• "The mains were very basic, no rich flavour typically for a good ramen."
• "Phở soup and Bún Bò Huế soup were tasteless, the soup were not warm enough."
• "The food was just mid, below average in my opinion. Lacked taste and flavour."
• "The taste of the steak pho is really good, but the soup is served lukewarm."
• "The food is in no way authentic. Starters were overcooked and dry."
• "The beef soup is looking good but have no taste and is full of oil."

Service Quality

Pros:

• "The staff were a pleasure. Knowledgeable, friendly, eager to ensure you enjoy every moment."
• "Good atmosphere and friendly staff."
• "The staff are knowledgeable about the food and flavours that can be added to the Pho."
• "Excellent menu, superb food: really tasty and healthy."
• "Service was incredible from the moment we walked in, everyone was super helpful."
• "Really nice service from a very nice lady server."
• "Always excellent customer service from the team."
• "The staff are so welcoming. The food is so delicious."

Cons:

• "Service tapered off towards the end of the meal."
• "Good experience let down at the end by poor service."
• "The service is good but always asking you 'everything ok' even jam to our chatting."
• "Waited about 10 minutes before we had to flag someone down to ask for the bill."
• "The place was full when we turned up, no wonder why we waited sooo long to be served."
• "We waited 40 minutes for our starters to arrive and given that the dishes are quite simple this seemed quite excessive."
• "The service was about what you expect from restaurants these days, 1 visit to take food & Drink order, 1 visit to ask if you want desserts."
• "Unfortunately our mains were late to serve although we asked for our starters and sides to be served at the same time of the main."

Atmosphere

Pros:

• "The atmosphere was great, and I like it very much."
• "However, the atmosphere was very hostile and unwelcoming towards us."
• "I enjoyed the atmosphere. It was really quiet when I went in."
• "Great atmosphere, friendly staff and the food!"
• "The interior and staff were really nice, but we went looking for good Vietnamese food which it was definitely lacking in."
• "The atmosphere when you walk in is great. Staff extremely friendly and helpful."

Cons:

• "The interior and staff were really nice, but we went looking for good Vietnamese food which it was definitely lacking in."
• "I didn't enjoy the atmosphere... They have the music on really loud so you have to shout at the staff and they have to shout at you."
• "The newly opened Pho Restaurant is my idea of food heaven... prepare to make a mess if you're having a big bowl!"
• "We were a group of six. Waitress directed us to sit at a table which in my opinion was 4-5 people max."

Price and Value

Pros:

• "The food is quite pleasant, menu describes food accurately and it is reasonably priced."
• "Reasonably priced, especially for a city centre venue."
• "Nice to now have a local Pho restaurant. Thank you and Nom Nom Nom. 😊☮️🇬🇧🇺🇦"
• "I think I paid just over £80. For two people for a 3 course. With a beer and coffee. So for the whole shabang I think its pretty good."

Cons:

• "The mains were very basic, no rich flavour typically for a good ramen and also they use rice thick noodles that are also not fantastic for this dish."
• "The cocktails were quite bad, one of the worst mojitos that we ever tried."
• "The drinks were overpriced."
• "One Saigon beer £4.50. One freestar lager £5.25. There was a 12.5% service charge £5.24. Bit much for lunch but hey ho."
• "I think they add a 12.5% service charge. Which I didn't mind as food was so good. Service was nice, but standard."
• "Even though Nottingham does have a lot of different restaurants. Finding ones that have amazing taste and good value can be difficult."