Arang Restaurant Reviews Summary

Food Quality

Pros:

• "Good vibes, unpretentious and AMAZING food."
• "Arang had amazing service and provided delicious food."
• "Food is great. Good flavours and fresh."
• "All the food top quality."
• "Galbi-tang which is a beef short rib stew possesses a phenomenal depth of flavour I cannot even begin to describe."
• "Amazing food - beef bulgogi is the best I've had in London and halal!"
• "So many amazing dishes and so flavoursome."

Cons:

• "The food is very poor and the price is not worthy."
• "The noodles in Jjajangmyeon were soggy and had a weird texture."
• "The food was so bad - just a pale, pathetic imitation of what Korean cuisine is meant to be."
• "The pork belly was the most average part of the meal."
• "One of the Korean waitresses provided strikingly poor service, as she poured raw meat into our completely burnt and charred tray."
• "The food was nothing but full of sugar, not authentic Korean, and very unhealthy."
• "The food was just WOW just WOW. Very flavourful and delicious."

Service

Pros:

• "Anne provided recommendations and assisted with the BBQ."
• "The service was amazing and we all work in hospitality so we would know!!"
• "The team was super nice and we waited for no more than 20 minutes and they secured a table for us."
• "The servers were really considerate and were so helpful towards us and everyone else."
• "The staff were really lovely and helpful."
• "Service was kind and welcoming and although maybe more could have been done sooner to sit us down, eventually they did find us a BBQ table and the staff were very helpful and kind, making for a great evening."
• "The service was fantastic - especially An who went out of her way to ensure we had a good time."

Cons:

• "The bill came with an optional service charge, and considering the good service from other staff, we still left £8 tips. But this female staff chased us, asking where the remaining few pounds of tips were.."
• "Nothing outstanding on the service either."
• "The man at the bar literally had 0 interest and could not wait to kick us out of the restaurant since we didn't have booking."
• "The service was very very poor the lady was serving us she wasn't helpful at all."
• "Utterly disappointed at the customer service."
• "Whoever answered my call today, put the phone on the side mid-conversation, walked away never to return and then hang up on me."
• "Terrible service we had our table booked for 3pm and then at 4.15 a waiter came and told us to leave."

Value

Pros:

• "Pretty pricey but they got really tasty food."
• "Big portions, fast service and incredible cheap prices for central London."
• "Very reasonably priced and the staff are exceptional."
• "Food was fairly priced and tasty."
• "The food portion sizes were generous, and they tasted delicious and pretty authentic."
• "The prices are so good as well we ordered for 6 and only came to about £37 each and we were all beyond stuffed!!"
• "Excellent food with a great price."

Cons:

• "The food was a bit on the expensive end, but at central London, you can't really complain."
• "Disappointed by the taste and the quantity of food looking at the price they charged us."
• "The food was so bad - just a pale, pathetic imitation of what Korean cuisine is meant to be."
• "It is on the more expensive side for Korean food."
• "Paid so much money yet still felt hungry."
• "Two ppl spent over £110 only ordered bbq meat, two soups and some side dishes. All tiny portions"
• "Side dishes are supposed to be free as all Korean restaurants do but they charges for it and it’s not cheap."

Atmosphere

Pros:

• "Very hospitable and nice atmosphere, will come back for more."
• "Good atmosphere, would recommend ordering lots of dishes and sharing them!"
• "Always satisfied when I come here, I just hate that it's so far from the main areas but to be honest that adds to the charm."
• "Such a tidy place, layout and the atmosphere was good too."
• "The atmosphere is very nice and cooling for the summer days."
• "And decor was also nice - All in all, really lovely evening out."
• "The place is really chill and has a relaxed atmosphere."

Cons:

• "The air inside can get suffocating due to the bbq, even if you are not getting the bbq the tables next to you might be."
• "The ambiance was quiet, at first, but it gets a bit loud as soon as the restaurant gets crowded."
• "Where to started well the facility wasn’t that great as you have to go downstairs and the floor are very slippery so that a point down."
• "The ventilation is bad too so everything has that slight layer of grease on it."

Hygiene

Pros:

• "Such a tidy place, layout and the atmosphere was good too."
• "The place is very clean and it’s very popular so would suggest booking in advance."
• "The mode of the restaurant was also clean and comfortable."

Cons:

• "The glass was just… non sense. It is not dirty, it was not washed, served the used cup with people’s greasy lips on cup with something inside the glass and some sauce was on the neck of glass. served USED glass."
• "Filthy. Bad hygiene. Some kind of ash like non-edible was on new grill."
• "the food was not good, the tap water was served in a plastic bottle that had a very dirty lid."
• "Tofu brought out was clearly very old/cheap and had a very strange texture, the kimchi was store-bought."