The Sugar Loaf - JD Wetherspoon Reviews Summary

Category: Pub Market Harborough

Address: 18 High St, Market Harborough, LE16 7NJ, United Kingdom

Phone: +441858469231

Rating: 3.9
based on 147 reviews.

Service

Pros:

  • "Aaron is always very friendly and helpful."
  • "Staff pleasent and deal with any issues."
  • "Great service"
  • "The staff were efficient though not engaging which was fair enough in the circumstances."
  • "Staff rushed off their feet but remained very pleasant."
  • "Staff were very helpful in looking for it and even offered to charge my phone up, which I thought very kind."
  • "The staff are always polite and seem to work hard, always playing catch up (not their fault)."

Cons:

  • "Waited and waited for a waiter to come over in the meantime 4 people had been served still waiting 40 minutes later."
  • "No menus on tables, had a 40 min wait at the bar to be served food, only for someone else to be served before me again."
  • "Worst customer service I have ever experienced."
  • "Service was slow & the bar staff didn't feel like working."
  • "The bar staff need to get a move on."
  • "Service was appalling, food was ok, took literally hours to clear plates and glasses from the tables."
  • "Very slow service, tables always need cleaning off, dreary, dingy decor etc, etc."

Food Quality

Pros:

  • "The food is generally OK, always had good steaks there."
  • "Good beer and food available all the time (they shift enough to ensure its fresh)."
  • "The curry was nice."
  • "buttered chicken which was very nice"
  • "Food is very good for the price and the wait staff very friendly and polite."
  • "Good pub grub at very reasonable prices."
  • "Lovely food and drinks at a affordable prices."

Cons:

  • "The nann bread was actually cold (like it had been in the fridge for about 30 mins) and the popadom was stale."
  • "Mushroom stroganoff with manky bits of old mushroom a stone and what looked like noodle served cold and tired"
  • "Asked for steak to be cooked medium to well, it was rare."
  • "The food was luke warm and dirty cutlery served."
  • "I had veggie curry, poppadoms were too oily to eat, you could pour the oil off them, nan bread was rock hard, again inedible. Curry was cold, and rice was solid lump."
  • "Food and drink is what you'd expect from a Wetherspoons. But that's really about it. Pub layout is not well organised and is often overly crowded. Tables are disgusting - sticky as all hell and when I visited there was nowhere to sit apart from tables covered in old plates."
  • "Ordered 2 steaks. Sirloin full of gristle, cold chips, cold tomato, cold mushroom, cold peas. Rump steak like shoe leather, jacket potato and everything else also cold."

Cleanliness

Pros:

  • "A decent wetherspoons, clean bar, clean toilets and plenty of seating."
  • "The toilets were clean enough though could have smelt nicer."
  • "Toilet looked and smelt clean."
  • "It's in the top 5 Wetherspoons pubs I've been to... clean toilets (from my experience)."
  • "Also the restrooms was very clean."
  • "Went for breakfast well cooked and arrived hot with a friendly server toilet looked and smelt clean."
  • "Another Wetherspoon's but this one holds a special place in my heart. Right in the centre of Market Harborough! Clean and very well priced."

Cons:

  • "tables can be cluttered and not cleared"
  • "Very busy, tables not cleared or cleaned, so left after a quick drink."
  • "Not even one of the better wetherspoons let alone a decent pub. Messy, overly busy and in need of a reorganisation."
  • "Had to ask ours to be cleaned upon arrival and whilst sat in the premises at least three tables had not been cleaned the entire time."
  • "Very poor clean up after tables."
  • "Table was filthy the cuterlry had finger smears and the food was poor."
  • "Always used this place regular, been t lately the cleanliness has gone so far downhill it's unreal. Tables dirty, cutlery unclean, coffee cups dirty."

Atmosphere & Decor

Pros:

  • "Lively local pub in the centre of Market Harbour part of the Weatherspoon group so you know what you are getting."
  • "Cheap and cheerful.. a different meal deal each day."
  • "This Weatherspoons has a very attractive interior and a great outlook onto the main street."
  • "The Sugar Loaf is one of the nicer wetherspoons pubs as there are table's along one wall with private booths and the general decor is nice!"
  • "Lovely sitting in the beer garden"
  • "A very pleasant pub in rural middle England. Excellent layout, friendly staff, a good atmosphere within."
  • "Sat out in the garden area, very nice good amount of tables and chairs some booths also good shade from the hot sun."

Cons:

  • "Food chain with boring dishes geared to simple preparation."
  • "Reasonable atmosphere Nice outside seating area although a little spoilt as part is a smoking area where smoke does fill the whole area."
  • "Decor is about due for refurbishment."
  • "It was very crowded there and there was nobody showing people to available tables."
  • "smoking seems to be allowed in the no smoking area of the garden"
  • "One of the worst run down spoons I've been too, carpet was sticky and dank, there was dust everywhere."
  • "The food was very nice as always, staff were friendly, but the tables were sticky, and the wood work was dusty, the sugar loaf in my opinion needs a deep clean, not very appetizing surroundings, very shabby."

Value

Pros:

  • "Cheap and cheerful pub, staff very friendly."
  • "Clean, good food, two meals with a pint each for under £18, unbeatable."
  • "Combined offers including drinks excellent value."
  • "A cheap family dining experience."
  • "Just over a tenner so great value and very tasty lunch."
  • "food is good value"
  • "Great pub with great food and beer."

Cons:

  • "Worst weatherspoons for 10 miles radius."
  • "2 stars is generous."
  • "I think it was expensive for the food we actually were served."
  • "Paying an extra £1 or £2 for a pint in a nicer independently owned pub is so much more worth it."
  • "The worst pub in Market Harborough if not the worst Wetherspoons in all of Leicestershire and in Northamptonshire and that is AFTER the latest so called refurbishment."
  • "Food chain with boring dishes geared to simple preparation."
  • "What. A. Place not. To. Go. There went. To. Get. A. Drink from. The. Bar and they. Said that. They. Had not. Got. Any lemonade what. Is. This place comming. To."

Thanks! Your review is awaiting moderation.