Waterside Bar Reviews Summary

Food Quality

Pros:

• "The fish pie with chips and salad, which was packed with chunky fish, a great sauce and topped with mash, cheese and prawns."
• "Good portions and very tasty homemade food and price was good for the amount you get."
• "Fish and chips for me and Scampi for the wife, both were freshly cooked and really nice."
• "The food was fantastic on both occasions and well worth the money, prices very reasonable."
• "Food was very quick from order to table and its the best view in Hunstanton."
• "The food is very good too. Basic options but very good ingredients served well and at very competitive prices."
• "Fish and chips were excellent."

Cons:

• "Not up to the usual standard, we had the steak and kidney pudding, lots of gristle, nobody ask if everything was OK, service has gone down hill."
• "The seak & kidney pudding full of grisle, the chicken a little under cooked."
• "The worst fish and chips I have ever had. Couldn’t taste anything other than old cooking oil."
• "The fish was very bland though and the batter saturated in oil."
• "Whilst the food portions were large, little love and care taken in execution. Pre cooked and warmed."
• "Food wasn't that brilliant chips where almost still as hard as the potatoes fish was very bland."
• "Pizza was inedible, gammon dry and probably defrosted."

Service

Pros:

• "The service is good and the atmosphere is very welcoming."
• "Service was quick and friendly."
• "Staff are friendly and they can be heard singing along to the background music."
• "The staff are great, really friendly and helpful."
• "Staff were friendly, food & ales were excellent and dogs are welcome."
• "Very friendly welcome from staff."
• "Meals didn't take long to arrive and the waiter was very attentive."

Cons:

• "The old blonde lady on the front desk needs to learn some hospitality."
• "The staff were very rude to us, shouting across the bar because we moved some chairs."
• "Majority of staff were extremely grumpy, maybe because of new pandemic rules whereby it is now table service."
• "However staffs attitudes need to improve."
• "The male server's need to go to charm school."
• "So the food was good and the view was amazing but sadly the staff were not friendly, at all."
• "The waiter was very rude indeed, we were shocked at how we were spoken to as if we were a complete inconvenience."

Hygiene

Pros:

• "I was highly impressed at how attentive the staff were cleaning down everything after a customer has left tables/chairs/ashtrays and so on."
• "Hygiene in place, food great, good choice, tables spaced well apart."
• "Staff were friendly and the toilets were certainly clean."
• "Very clean throughout and very dog friendly."
• "The only thing that was good about the place was that the toilets were beautiful clean."
• "At least the lavatories were clean!"
• "Enjoyed the company of some beautiful, very well behaved dogs too, as they are allowed to accompany their families to dinner."

Cons:

• "Toilets needed good clean in general and baby change area was disgusting."
• "There is an insane amount of flies, inside the building which make it impossible to have a good meal."
• "I was sat near their serving hatch and watched the kitchen staff moving food from one plate to the next with their bare hands!!!"
• "The place is dirty, the food is poor."
• "Trading solely on location The place is dirty."
• "Dirty cutlery."
• "Also as we drank down we noticed that that all the glasses were not very clean either."

Value for Money

Pros:

• "Value for money over looking the sea. Very good choice of food."
• "Really nice food well worth the visit, really decent price."
• "The food is reasonable priced for what you get as the portions are huge and nice."
• "The food is great value for money."
• "Good food and inexpensive."
• "The food is not expensive but tasty and large servings."
• "Good food and good portions. Prices are reasonable."

Cons:

• "We came away disappointed and felt we were ripped off."
• "Very expensive for what you get."
• "Overpriced with poor quality."
• "Overpriced - £4 for a pint of lemonade?"
• "Appalling service, over priced drinks."
• "However, at £4.60 for a pint of Carlsberg I really expect a full pint."
• "Rude bar staff obviously can't cope with how busy the pub was getting."

Ambiance and Location

Pros:

• "The view across Hunstanton beach was lovely."
• "We were able to eat on the rooftop terrace which was really nice."
• "Lovely place to sit and watch the sun go down over the water on a cold winter's day."
• "Situated above promenade overlooking the sea."
• "What a lovely place to enjoy the sunset during summer in Hunstanton!"
• "View of the sea is nice, there is outdoor seating area with sea views."
• "Great views from the outside terrace."

Cons:

• "Not many readily available seating areas for more than 4 people."
• "Inside area can be quite dark."
• "No sun shades outside for a bit of shade on sweltering days."
• "The only tiny thing that lets this place down is the ketchup they provide, it's really acidic and not nice at all."
• "No atmosphere at all, and the tables were sticky."
• "Dirty bar area."
• "NOT AT ALL DISABLE FRIENDLY."