Address: Woolpack inn, Church Ln, Warehorne, Ashford TN26 2LL, United Kingdom
Phone: +441233732900
Rating: 4.5
based on 150 reviews.
Service
Pros:
"The response to this was amazing! An apology from the landlord, a free dessert and a free drink!"
"Service was friendly and polite."
"Service was friendly and relaxed with exactly the right balance of being attentive but not rushed."
"Service was quick and the staff were friendly."
"The staff are so lovely and accommodating."
"Staff very attentive."
"The service was professional, attentive and prompt."
Cons:
"We wasn’t served food for a good 3 hours. Service just wasn’t very good."
"Despite being reassured twice that we didn't need to book... we arrived to be told no tables available."
"Some staff members aren’t up to scratch and frankly don’t seem to care."
"We didn't find the staff very welcoming and at no point were we asked if we were enjoying our meal."
"The guy behind the bar... vanished without even asking if we wanted to order a drink."
"Service was quite slow despite the fact that the pub was not that busy. A little expensive for the size of the portions."
"Relayed our thoughts on food to waitress but absolutely no apology or suggestion of reducing the bill slightly to compensate."
Food Quality
Pros:
"Food was just brilliant, everything clean and nice."
"The food is great and they have a decent range of drinks."
"The food was hearty and excellent."
"Had the lamb Sunday roast which was excellent."
"Oh, and of course, the food it also exceptional."
"Gorgeous selection, very good portion sizes. Classic tasty pub food."
"The food was amazing, simple pub classics, done really well."
Cons:
"Over priced for the size of the portion."
"Very expensive. A burger £15. A ploughman's £12.50."
"Wanted to treat my family to sunday lunch at this great pub we have enjoyed before but was dissapointed with the food quality."
"Unfortunately the Sunday roast, lamb and beef specifically let the experience down."
"The rest of the food was very underwhelming."
"Service bloody terrible and a roast dinner that was barely edible."
"Our main courses were utterly terrible."
Ambiance & Location
Pros:
"A lovely pub, in a wonderful setting managed by an incredibly friendly and welcoming team."
"Lovely country pub in quiet location."
"The kind of pub you specifically seek out, especially after a beautiful walk."
"It's a pub we stumbled upon whilst out on a country walk & will definitely be visiting again."
"The Woolpack has something to offer at every season, but on days like yesterday, sitting in the sun enjoying a delicious lunch with friends, it's hard to beat."
"Out front there is a beautiful patio adorned with a gorgeous display of flowers and wooden benches to sit and enjoy a warm summers evening."
"Beautiful pub in a beautiful village with lovely views."
Cons:
"Wheelchair users be warned... on a busy Sunday."
"However they are incredibly noisy, it travels up from the bar!"
"The small area had a boar head trophy on the wall, while looking like suitable decor I personally was uncomfortable with it."
"The stairs leading up to the rooms may be a bit of a challenge if you have any difficulty using stairs."
Value
Pros:
"The price was good."
"The drinks are reasonably priced."
"Stopped for lunch while walking the dogs, sat outside in lovely sunshine and had probably the best meal we've had in the area."
"Prices are spot on as well."
"Staff were friendly and lunch hit the spot. Good value too."
"Good value too. Well worth a visit if you like a country pub setting."
"Bill for two with a single shared starter two mains two drinks plus two coffees came to £44. Not bad."
Cons:
"Very expensive. A burger £15. A ploughman's £12.50."
"Shared a Camembert to start which was fine but way too pricy at £19.50."
"Slightly over priced for our food in which 4 of us agreed."
"Over priced, was served a salad with brown lettuce and stale bread tables were so close together."
Accommodation
Pros:
"The room itself was great."
"Rooms are very comfortable although wackily quirky."
"Booked B&B and staying in charming Niddy room."
"The bed was very comfortable."
"Also stayed for one night in the winter, room was fantastic with lots of character and charm."
"Myself and my Husband stayed here for 2 nights in room Josephine -and wow! We loved it."
"The rooms are impeccable with no attention to detail spared."
Cons:
"The rooms are very contemporary, not really my cup of tea as I live in the country, but but for some people I'm sure it is amazing."
"I could see that if you are a finicky sort of person and prefer modern facilities then the rooms may not be for you."
"Food was fine but the room was most terrible (extremely small - stretching my arms I could reach both opposite walls..., impossible to open window because of rotten wood, therefore way too warm as the room was just under the roof)."
"Our room was freezing - we stayed in the Winter but expected some decent heating."
"However they are incredibly noisy, it travels up from the bar!"
"Bath in middle of room was a novelty, but again totally impractical - showers were impossible."