THE AVENUE Reviews Summary

Category: Coffee shop

Address: 56 St James's St, Kemptown, Brighton and Hove, Brighton BN2 1QG, United Kingdom

Phone: +441273567480

Rating: 4.1
based on 113 reviews.

Food Quality

Pros:

  • "The food is exquisite, super tasty and did not leave a crumble on my plate."
  • "Both the pancakes and the avocado toast were extremely delicious."
  • "The avenue full English breakfast and black coffee were excellent."
  • "The oatmeal was excellent, and services were fantastic."
  • "Incredible food and really helpful staff for ordering."

Cons:

  • "Used to love this place for the tasty healthy smoothies, but now they've totally lost their nice friendly service."
  • "Coffee was so burnt and strong that we felt sick all afternoon."
  • "I had a feta and Spinach quiche/tart which was yummy but a tiny bit dry."
  • "The smoothie was like rocks and well past their sell-by date."
  • "My food order was incomplete as I ordered a full English but there were no eggs on there."

Service Quality

Pros:

  • "Lisa and all staff were friendly and welcoming."
  • "The staff is super friendly and the service is excellent."
  • "Immy, the server, was very helpful and friendly!"
  • "The waiter was so attentive and the new owner was so kind."
  • "The manager welcomed and seated us and brought us menus."

Cons:

  • "Such a rude and unprofessional service! The blonde woman served us like she is doing us a favour."
  • "The waitress came and took our order but then we watched as every table in the restaurant changed and had their food brought out first."
  • "Arrived there about 11 am this morning and there was no one to seat us and no one to serve us."
  • "Service is so bad here I felt like I must have been invisible."
  • "A man came to wipe our table, missing someone else's coffee cup rings."

Ambiance and Atmosphere

Pros:

  • "Beautiful bohemian setting, lovely staff, and a fantastic menu."
  • "Lovely relaxed atmosphere too!"
  • "Fab food, fab coffee, fab service, 100% recommend!"
  • "Lovely cafe with friendly staff and a superb workspace."
  • "Nice local chain with good vibes and a good iced matcha latte."

Cons:

  • "It was essentially empty so the atmosphere was unable to be judged."
  • "No AirCon and pricier drinks than average."
  • "Completely empty and devoid of atmosphere. Coffee came out lukewarm and tasted burnt."
  • "The bathroom needs a really good clean."
  • "They also forgot to serve our coffee and, in the end, we just grabbed them from the counter ourselves."

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