Koconut Grove Reviews Summary

Category: Indian restaurant

Address: Ethos Court, City Rd, Chester CH1 3AT, United Kingdom

Phone: +441244325888

Rating: 4.4
based on 185 reviews.

Food Quality

Pros:

  • "Both of us thought it was one of the best curries we have ever had."
  • "Just the best curries I’ve ever had. The food is absolutely stunning."
  • "Delicious and proper authentic South Indian food."
  • "OMG. The best Indian restaurant in Chester."
  • "The dosas are amazing."
  • "The beef melagu masala was simply gorgeous."
  • "Food was very authentic, nicely spiced and very flavorsome."

Cons:

  • "Ever since we have all been suffering with violent diarrhea - even 8 days on."
  • "Treated my husband to a very expensive meal as it was his birthday, when it arrived the meal was dreadful."
  • "The food was not cooked freshly."
  • "Biriyani tasted awful, curries tasted more like English and lacked expected flavors."
  • "The chicken tikka massala was watery and tasteless."
  • "Chilli paneer was good but lacking much sauce."
  • "Everything was cold too."

Service

Pros:

  • "Staff & service is excellent."
  • "Staff is friendly and very serviable."
  • "The staff were all friendly, attentive and professional."
  • "The service was 5*+"
  • "The staff were really friendly."
  • "Service was amazing..waitor called Ghirish very friendly and efficient."
  • "The guy serving us all night was brilliant."

Cons:

  • "Unfortunately there were two large groups in who seems to be having a contest on who could shout the loudest."
  • "Service was terrible. Absolutely shocking."
  • "Place was under staffed and the food was below average."
  • "Mediocre food. Mediocre service."
  • "The waiter argued full on and kept interrupting me refusing to make any changes to the menu. Passive aggressive waiter."
  • "Whilst the staff were very polite, I do feel aggrieved at having to pay for such poor quality food."
  • "Then some grumpy lady came to give us the bill and didn't come back with our change."

Ambience

Pros:

  • "In a modern setting."
  • "Lovely modern interior."
  • "Although the place doesn't look much from the outside, inside the restaurant is bright and modern."
  • "A lovely bright modern space, very different from the usual Indian in decor."
  • "The actual restaurant was lovely, well set out, quite modern, very bright and airy so a good start."
  • "The environment was contemporary and roomy, not traditional."
  • "Newly refurbished and decorated tastefully."

Cons:

  • "This restaurant certainly doesn't have kerb appeal and when you get inside lacks a certain ambience."
  • "Ambience is worse."
  • "I thought It had the appearance of an office building from the exterior."
  • "The vegetable rice was made with packaged frozen vegetables."
  • "Locals may like it for the customized English style of the tasting but those who want authentic south Indian food won't like it."
  • "The managers will treat you based on ur looks."
  • "Bland and no pride."

Value

Pros:

  • "The price was very reasonable for the quality."
  • "The prices were reasonable too."
  • "Great value for money."
  • "Food was delicious and excellent value for money."
  • "Also extremely reasonably priced."
  • "All that and a beer for about £20 was smashing value."
  • "Prices are reasonable, service is good, place is clean and airy."

Cons:

  • "Would not recommend or visit again."
  • "Waste of time and money."
  • "This place is really bad I would never suggest for some one who is trying to find good food."
  • "Worst ever quality of food I have ever had in South Indian cuisine no active service n table took 20min to serve food and then served cold and tasteless no salt."
  • "A little pricey maybe."
  • "The quality of food is rubbish."
  • "Food in the place is good though a bit pricey."

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