Est Reviews Summary

Food Quality

Pros:

• "The food was faultless we had a garlic bread as a starter which came out before and then about 5-10 mins after the mains arrived all steaming hot and full of taste."
• "Excellent food, really really well made."
• "Very nice food, good prices."
• "The food and wine were excellent and very enjoyable."
• "The food was incredible. So fresh tasting and delicious."
• "Food was excellent. Too much actually."
• "The Caesar salad and the meatballs, are definitely a good choice."

Cons:

• "The food was below average for its cost."
• "Was really hoping for tasty Italian food but my food was cold and flavourless."
• "The food was uncooked, service was horrendous."
• "The food was absolutely horrible made me sick to my stomach."
• "She actually got very upset to experience Italian food cooked so badly."
• "The food was absolutely terrible and way overpriced."
• "Both of us had food poisoning after I shared some of my pizza with him."

Service

Pros:

• "Staff were very friendly."
• "Lovely helpful staff."
• "Very nice and quiet place lovely food and very helpful staff even if your a fussy eater like me they're more then willing to swap food around more to your liking."
• "Our server Wendy was fantastic."
• "Very busy but looked after exceptionally well by our waitress Katie."
• "Customer service was excellent. Very attentive and friendly."
• "All of the staff were attentive and kind."

Cons:

• "The food was quite good. So the very poor service from Connor gave our visit a bad feeling."
• "We waited for ages to be come and spoken too."
• "After 18:10hrs we hadn't even been offered a drink or had any contact from staff."
• "Never again will we visit Est."
• "Summoned the restaurant manager who was even more incompetent in his role."
• "The attitude of the manager when I sent that food back is atrocious."
• "The serving staff who were totally uninterested and summoned the restaurant manager who was even more incompetent in his role."

Atmosphere

Pros:

• "The atmosphere is wonderful and the staff are very friendly."
• "Emma was very attentive and friendly, and the decor made us feel like we were actually on holiday."
• "Lovely decor, nice music."
• "The decor made us feel like we were actually on holiday."
• "Live music, great atmosphere."
• "Atmosphere was warm and comfortable."
• "Great evening meal with tiny wait to be seated on Saturday evening. Orders in and food & drink appeared quickly by a great waiter service."

Cons:

• "Expect soulless chain restaurant quality served in the usual fake italian plastic ambience."
• "It was absolutely freezing in there and when i complained to the manager nothing was done."
• "Crying babies kind of spoils the mood and could have been avoided with a little thought when being sat."
• "There's really rude guy who kept asking us if we finished and we're still eating."
• "I had to wait for ages to be seated. The food was cold and terrible."
• "Didn't get to try the food or even a drink sat down for 20 minutes - a lot of people doing not a lot."
• "It was soaked in oil it made me feel sick as it was literally dripping as you picked it up."

Value

Pros:

• "We highly recommend this nice restaurant."
• "Would definitely dine here again and would recommend to anybody looking to enjoy a nice evening and nice food."
• "The service was 5 star."
• "Food was very good and the service was top notch."
• "Nice italian restaurant with tasty pizzas and lovely truffle chips."
• "Really lovely meal. Food was great."
• "The price point is great also."

Cons:

• "Spent £50 for just okay food."
• "Definitely not worth £14!!! Disgusting"
• "However, not worth while if you're planning to spend your money since you don't feel like you get much bang for your buck."
• "The food not worth the price."
• "Pizza and pasta was really good, kids pizza base was burnt and kids would not eat it, informed staff they just shrugged and offered nothing to make up for it."
• "Ended up paying £40 for something we didn't enjoy."
• "Wouldn’t recommend eating here and getting stung by an expensive bill :("