Address: Bay Hill, St Margarets Bay, Dover CT15 6DY, United Kingdom
Phone: +441304853051
Rating: 4.4
based on 302 reviews.
Service
Pros:
"Had a wonderful meal here with the friendly and very attentive staff."
"Staff were friendly, polite and engaging."
"The staff were friendly, attentive & very professional."
"Service was very good and the place was very busy which added to the atmosphere."
"Our server Anna was absolutely incredible. She provided us such great service, was humorous, and made our experience one to remember!"
"The staff, Christian and Holly were lovely. Very accommodating."
"The staff are lovely and go out of their way to make sure you're having a good time."
Cons:
"Can be slow service at peak times as a victim of its own success."
"The waitress apologized but did nothing to compensate."
"One member of stuff kept coughing & bringing peoples food out."
"We were left for quite a while when we arrived and I had to ask for a menu!"
"It was a 45 minute wait to have our order taken, all our drinks came with ice when we asked for no ice, and a request for mayonnaise was completely forgotten."
"The staff was slow and unresponsive."
"Service was nonchalant and very much a matter of ask first then receive."
Food Quality
Pros:
"Food was great and the portions more than generous!"
"The food was exceptional, reasonably priced and well worth the wait."
"Both of the dishes were prepared well and presented well."
"The food was absolutely delicious and the service was excellent."
"The food is great too, some excellent dishes, and very good prices."
"The fish and chips were very tasty and not oily at all!"
"The food was delicious, the staff very nice."
Cons:
"Wouldve been nice if they closed when the website stated."
"Only downside was the coffee was terrible, this caffeine addict needs a decent brew."
"Chips were cold and cooked in tainted oil spoilt them."
"The nut roast was horribly overcooked, dry and as hard as a brick."
"The burger was well.......nothing, no sense, I mean some meat without taste."
"The tomato-based fish stew was not tasty- the sauce was like condensed tomato soup."
"After two bites I noticed that the fish was completely raw beneath the top layer."
Ambience & Location
Pros:
"Lovely rustic feel inside."
"A pleasant afternoon in the sun, with soft acoustic rock in the background."
"Amazing views towards French France."
"What a fabulous location for a pub, great Sunday grub we had here and soaked in the good vibes."
"The views out to France are amazing."
"Fantastic view is a great advantage."
"Great location almost on the beach."
Cons:
"Many of the outside tables didn’t have a parasol, and that is just not good planning."
"Probably should have waited until the weather warmed up though because it was absolutely bitter cold out on the deck and nothing available inside."
"Person at the door was a bit blunt for my liking."
"Tables dirty & sticky. Toilets are disgusting."
"However there were some flies buzzing around and it wasn’t just annoying us all of the punters were getting annoyed."
"Whilst we were there we witnessed a female staff member eating from a plate in public view."
"Visited bank holiday Monday... Very thorough in washing all other tables but ours had bird's droppings on it."
Value
Pros:
"The food was exceptional, reasonably priced and well worth the wait."
"The food is great too, some excellent dishes, and very good prices."
"Food good and reasonable prices."
"Priced decently, great view."
"Decent prices for really good place in the amazing location."
"Reasonable price for food and drink, mixture of paid and free parking nearby."
"Good food."
Cons:
"It's so not worth the money. There was enough on the plater for one as a main. Very expensive for what you get."
"Would not recommend, food is overpriced and potentially dangerous."
"The food was good and delicious, however it just ridiculous over price."
"In my view the prices are not justified by the food."
"High prices for average food and poor service."
"Other food options can be a bit pricey for pub food."
"We were shock to hear the special menu they offer cost over £100 just for 1 dish."