The Coastguard Pub Reviews Summary

Category: Pub Dover

Address: Bay Hill, St Margarets Bay, Dover CT15 6DY, United Kingdom

Phone: +441304853051

Rating: 4.4
based on 302 reviews.

Service

Pros:

  • "Had a wonderful meal here with the friendly and very attentive staff."
  • "Staff were friendly, polite and engaging."
  • "The staff were friendly, attentive & very professional."
  • "Service was very good and the place was very busy which added to the atmosphere."
  • "Our server Anna was absolutely incredible. She provided us such great service, was humorous, and made our experience one to remember!"
  • "The staff, Christian and Holly were lovely. Very accommodating."
  • "The staff are lovely and go out of their way to make sure you're having a good time."

Cons:

  • "Can be slow service at peak times as a victim of its own success."
  • "The waitress apologized but did nothing to compensate."
  • "One member of stuff kept coughing & bringing peoples food out."
  • "We were left for quite a while when we arrived and I had to ask for a menu!"
  • "It was a 45 minute wait to have our order taken, all our drinks came with ice when we asked for no ice, and a request for mayonnaise was completely forgotten."
  • "The staff was slow and unresponsive."
  • "Service was nonchalant and very much a matter of ask first then receive."

Food Quality

Pros:

  • "Food was great and the portions more than generous!"
  • "The food was exceptional, reasonably priced and well worth the wait."
  • "Both of the dishes were prepared well and presented well."
  • "The food was absolutely delicious and the service was excellent."
  • "The food is great too, some excellent dishes, and very good prices."
  • "The fish and chips were very tasty and not oily at all!"
  • "The food was delicious, the staff very nice."

Cons:

  • "Wouldve been nice if they closed when the website stated."
  • "Only downside was the coffee was terrible, this caffeine addict needs a decent brew."
  • "Chips were cold and cooked in tainted oil spoilt them."
  • "The nut roast was horribly overcooked, dry and as hard as a brick."
  • "The burger was well.......nothing, no sense, I mean some meat without taste."
  • "The tomato-based fish stew was not tasty- the sauce was like condensed tomato soup."
  • "After two bites I noticed that the fish was completely raw beneath the top layer."

Ambience & Location

Pros:

  • "Lovely rustic feel inside."
  • "A pleasant afternoon in the sun, with soft acoustic rock in the background."
  • "Amazing views towards French France."
  • "What a fabulous location for a pub, great Sunday grub we had here and soaked in the good vibes."
  • "The views out to France are amazing."
  • "Fantastic view is a great advantage."
  • "Great location almost on the beach."

Cons:

  • "Many of the outside tables didn’t have a parasol, and that is just not good planning."
  • "Probably should have waited until the weather warmed up though because it was absolutely bitter cold out on the deck and nothing available inside."
  • "Person at the door was a bit blunt for my liking."
  • "Tables dirty & sticky. Toilets are disgusting."
  • "However there were some flies buzzing around and it wasn’t just annoying us all of the punters were getting annoyed."
  • "Whilst we were there we witnessed a female staff member eating from a plate in public view."
  • "Visited bank holiday Monday... Very thorough in washing all other tables but ours had bird's droppings on it."

Value

Pros:

  • "The food was exceptional, reasonably priced and well worth the wait."
  • "The food is great too, some excellent dishes, and very good prices."
  • "Food good and reasonable prices."
  • "Priced decently, great view."
  • "Decent prices for really good place in the amazing location."
  • "Reasonable price for food and drink, mixture of paid and free parking nearby."
  • "Good food."

Cons:

  • "It's so not worth the money. There was enough on the plater for one as a main. Very expensive for what you get."
  • "Would not recommend, food is overpriced and potentially dangerous."
  • "The food was good and delicious, however it just ridiculous over price."
  • "In my view the prices are not justified by the food."
  • "High prices for average food and poor service."
  • "Other food options can be a bit pricey for pub food."
  • "We were shock to hear the special menu they offer cost over £100 just for 1 dish."

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