The Hemlock Stone Reviews Summary

Service

Pros:

• "Service was great. Only down side was puddings were a bit messy on appearance but the person that prepared then apologise as it was his first time."
• "Staff were very attentive and friendly and great service."
• "Brilliant service and the whole meal was delicious...good, fresh, food! Nothing was too much trouble for our waiter Joe."
• "The service was exceptional the food was brill,no long waiting times between starter and main even though we were a big number,the same with the drinks orders 😀"
• "The staff were very welcoming in particular the gent with the big beard."
• "All the staff are great. We come every Thursday and they are always friendly and accommodating."
• "The staff were really helpful and friendly and we would definitely return!"

Cons:

• "A very unwelcoming bar attendant."
• "The management talk down to customers and are very confrontational in particular heather."
• "Service very slow, waited an hour for desserts although pub not busy."
• "She was rude and unattentive."
• "Absolutely disgusted with a staff behaviour."
• "Service took longer than expected when ordered at 12pm."
• "Waitress was not interested."

Food Quality

Pros:

• "The food was delicious and not one plate from our group was left uncleared."
• "The mixed grill was one of the best I've had!"
• "I had the lasagna, it was lovely and plentiful."
• "Our fish and chips were lovely."
• "The food is to die for, knowing the food is and tastes phenomenal on the vegan and vegetarian menu I have no doubt all items of the menu are wonderful to eat."
• "Everything freshly cooked and tasty."
• "Food arrived quickly. Was hot and cooked well. It was fresh and rather impressive."

Cons:

• "A toffee cheesecake which, was an awful soggy bottomed concoction."
• "He said the gammon was very salty."
• "The quality of the Sunday lunch has deteriorated since we first started visiting The Hemlock Stone."
• "The food we had last night was very average indeed."
• "Just had a disappointing meal. Nice Nachos but Sunday Roast, apart from the Beef and a reasonable gravy, was very mediocre."
• "Half a chicken which was more like half a sparrow, dry and uninteresting."
• "Absolutely disgusting food, didn’t have anything I wanted off the menu had to wing it and order a chicken burger which was slimy....gross!"

Atmosphere

Pros:

• "It's a nice place to spend some time, good atmosphere."
• "Been using this pub for a long time on my trips to Wollaton or nearby. I like to meet friends here as it has a nice and friendly atmosphere."
• "Great pub! We dropped in for a drink and a meal on a Sunday afternoon, was not too busy so had plenty o space to choose from."
• "Great Music! Cosy atmosphere.. Children friendly pub & Dogs!, Lovely small quiet Beer Garden."
• "The feel and atmosphere of this place is great, warm and cosy really enjoyed my time here and would recommend it."
• "Nice inviting pub clean looking, middle of the road pricing all good."
• "Very good! Nice and spacious in terms of seating, really good atmosphere."

Cons:

• "The party was very loud and distracting, to the point where we couldn't hear ourselves talk for much of the night at the table."
• "Pub actually freezing all the time we were there, had to eat meal with coat on, waitress said she was freezing as well."
• "It was cold and damp sitting on the chairs in the restaurant so we had to move to the bar where there is a nice fire they need to warm the place up a bit."
• "My first impression was how cold the pub was."
• "Ladies toilets didn't seem very clean and there was no toilet roll."
• "The gents toilets seemed to have a water leak and the hand drier didn't work."
• "Poor service not recognising who was next to be served at the bar."