Barley Mow - Pub & Grill Reviews Summary

Service

Pros:

• "Friendly efficient service, lovely food and good quality value."
• "The service was excellent from start to finish staff are always polite and pleasant nothing is too much trouble for them."
• "The service from the staff was lovely, happy and helpful, rare this day and age."
• "Service was good, prices were acceptable."
• "The staff were very friendly and efficient."
• "The ladies serving were all very welcoming and friendly."
• "Staff were very friendly and couldn't be anymore helpful."

Cons:

• "Absolutely terrible there was a party going on nowhere to sit and crammed in like cattle."
• "Disappointed with service and food."
• "Service time was terrible."
• "Service with table service lacking attention to detail."
• "Service team were unorganised and absolutely non of the staff had any kind of plan."
• "Table service was terrible. Harrassed by 4 different staff to order then finally spoken to a female who seemed to know what she was doing."
• "Rubbish, service bad and slow."

Food Quality

Pros:

• "The potato rostied were divine and up there with the best I have had."
• "Everyone was very happy with the meals."
• "The food was great and we all had a brilliant time."
• "Great food and great service."
• "Food was exceptional."
• "The food was delicious, I had fish and chips and my husband had sweet potato koftas."
• "Food was delicious & very reasonable."

Cons:

• "Hot dog was just a dry hard sausage on a stale roll."
• "The worst Sunday dinner I’ve ever had; lack of beef.. apparently severed “pink”; we were there before the mad rush expecting a fresh piece of beef, unfortunately we had dregs serving small cremated, chewy and full gristle beef."
• "Sticky carpets, tables, wallpaper coming off the walls, big chunks out of the walls."
• "The beef was barely edible, the carrots, broccoli, stuffing, Yorkshire pudding and roast potatoes were all extremely tough."
• "Shocking food the chef should be banned from cooking how dare you feed my family that!"
• "The food was burnt not chargrilled, steak should have been medium came out past well done, chicken was dry gammon was burnt."
• "The food was absolutely one of the worst meals I've ever had in a restaurant - it was disgusting processed microwaved food."

Atmosphere & Decor

Pros:

• "Nice location and has the play centre for kids before/after your visit."
• "Great location for post walk beers too."
• "Comfortable and contemporary decor, plenty of outdoor seating."
• "A nice, easy atmosphere too."
• "Lovely ambience, plenty of space to eat at tables."
• "Its a very family friendly place."
• "Nice clean friendly pub."

Cons:

• "We sat in the children's area, for my husband's 60th, which had no atmosphere."
• "What spoilt the atmosphere for me was that nearly all members of staff were sour faced and curt almost to the point of rudeness when taking orders, delivering food, taking drinks orders or otherwise dealing with their customers."
• "On a quiet Monday evening before Christmas it would have been hard to be made to feel any less welcome."
• "The only downside for me is the size, which means it's not so cosy."
• "Walls are dirty, old food and dead bugs on the windowsills!"
• "Also ladies toilets were out of order."
• "The place was cold and the food even colder."

Pricing & Value

Pros:

• "A bonus was the low prices."
• "The prices are reasonable."
• "Completely worth the money."
• "6 of us ate here for £38. That’s very good."
• "The saver menu let us have burgers for £4.99 which was so good."
• "Food is delicious with good choice and reasonably priced."
• "Friendly welcome, great food at reasonable price."

Cons:

• "Came here for the wacky warehouse have to say how appalled I am at the price was told normal price but kids play time reduced to 1 hour."
• "Food prices are a joke too absolute rip off will not be coming back."
• "Although the meal was fantastic I’m very disappointed by now receiving a parking fine for £100 we wasn’t aware you had to register the car."
• "Small portions £14.99 for mixed fish grill consisted of 3 prawns one tiny pc of bass small slice of salmon & tiny pc of cod, mixed yes but never worth the money."
• "The food was mediocre and a little overpriced on the main menu."
• "Expensive and no substance won't be going again avoid!"
• "Hot squash which I was charged £3.10 for, I'm not saying daylight robbery but the person serving should have been wearing a mask!"

Management & Staff

Pros:

• "Fair play to the manager he wanted to make amends and also gave us a 20% deduction off the bill."
• "Hats off to the manager and all the staff."
• "The manager Jacob had a walk around which was lovely to see as he seemed to have a genuine interest in his customers and staff."
• "The staff were all very friendly and attentive."
• "The staff were all very friendly and helpful."
• "The young dark haired waitress was extremely professional."
• "A wonderful establishment since Dan, Eddie, Cath and the team took over."

Cons:

• "When we told staff about the issue the manager/team leader listened but let her team apologise and never spoke or even came to the table."
• "The manager not been rude."
• "Clearly not enough well trained and well managed staff."
• "The manager seemed stressed out."
• "The chef at this establishment when asked about the uncooked food served up as breakfast replied ‘it was at the right temperature in the kitchen’ and walked off."
• "A man in glasses... barked orders at the staff from across the restaurant, rude and abrupt."
• "However we have received a large parking fine for parking on the restaurant car park!"

Facilities & Extras

Pros:

• "And there is a play barn attached to the back of the pub for little ones, a big win."
• "Lovely location plenty of seating area outside and a huge car park overlooking a massive field at the start of Cannock Chase."
• "Play area for children, plenty of parking."
• "A lovely big pub on the edge of Milford Common and a stones throw from Cannock Chase."
• "Parking is free for customers."
• "I had my dog with me with ease & water bowl available."
• "We came here on Sunday for a roast and was amazed it had so much flavour."

Cons:

• "Issued a £100 parking fine after meeting a friend for 1 drink in the beer garden."
• "Days later got a parking charge in the post for £100!"
• "Advertised as dog friendly but asked three times for water and none brought."
• "Will not be using this place again. Cobwebs on the windows behind the curtains."
• "What kind of pub runs out of lemonade! Won't be rushing back. Up your game folks."
• "The toilets could do with a good clean though."
• "Never seen a more dangerous place for it which is directly next to a busy roundabout."