"Served by an enthusiastic, friendly and knowledgeable barista."
"Staff are always friendly, smiles on their faces and prompt and courteous."
"The staff were efficient to serve."
"The service was friendly and attentive."
"Very welcoming staff, Sabrine especially, always welcomes you with a big smile and accommodates you or your group when needed."
"Great atmosphere and friendly staff. Recommended."
Cons:
"The service was also very slow - took around 20 minutes to get my coffee."
"20 minute queue to get in despite there being a space inside, extremely slow service."
"They forgot our order, we sat there waiting for 40 minutes, and they didn’t even apologize."
"All bit (no, too much) of rush. I felt like the staff didn't want us stay and couldn't wait us to finish our coffee and leave asap!"
"It took a long time before waiting staff paid any attention to us."
"Sometimes the service is great; other times staff can be a bit dismissive and more interested in chatting with friends."
"Sadly, I had the most negative interaction with a very disrespectful lady at the counter."
Coffee Quality
Pros:
"The coffee was as always lovely."
"Absolutely amazing coffee and very good selection of coffee beans, arguably the best available in Cambridge."
"The coffee is the best I've ever had."
"5/5 for coffee quality & taste."
"The best coffee in Cambridge at the time of writing."
"The coffee on offer is impressive and my long black was punchy and fruity, very good indeed."
"The coffee is Rich and flavorful."
Cons:
"Coffee was good but was luke warm by the time I got it."
"Also, everything smells like egg, including the glasses."
"Coffee slightly on the luke-warm side - no complaints though as they were breaking in new staff."
"Burnt espresso I was served a bit too often."
"Unfortunately my experience was marred when the barista didn't say they had run out of whole milk and used semi-skimmed in the hope I wouldn't notice."
"The only cafe in Cambridge that doesn't know what it means to add cream to your coffee - instead of milk. Service is a joke."
"So it pains to write that I was served charred toast with unmashed unripe avocado."
Atmosphere
Pros:
"A sufficiently vibey cafe just off Mill Street with a good balance of atmosphere and calmness."
"It's truly a great venue."
"Drink and draw nights, live music, lectures etc."
"Every Sunday, there is fantastic live music."
"The exterior is a beautiful building… clean cut, straight lines and bold but the interior is cosy, disarming and comfortable… wooden furniture, bright artworks and jazz."
"Inviting and cozy store with utterly delightful coffee."
"The building they're in is great; the exhibition space in which you can take your coffee makes for a lovely atmosphere."
Cons:
"The only thing I didn’t like is the toilet is right next to some of the tables and quite often I found myself looking at a toilet whilst I was eating, after customers didn’t close the door, which quite unpleasant."
"The toilet has frosted glass and opens out onto the cafe floor which is a bit disconcerting."
"It can become exceptionally busy, and sometimes incredibly noisy, as it is quite a small space."
"My only criticism is the music was quite loud and lively for first thing in the morning. I’d prefer something a little calmer and quieter before 9… but that’s a very mild quip."
"It's incredibly busy during brunch and also lunch... but it does often make finding a table a challenge."
"Whilst we tried the other branch's coffee, which was nice. We wanted try this branch but the attitude and snootiness of the staff made us leave."
"Normally OK, as long as the upper-middle class parents aren't clogging the place up with strollers, noisily discussing marble worktops."