Tallisgrove Motors Ltd Reviews Summary

Customer Service

Pros:

• "Customer service is exceptional!! So kind and friendly and explain everything in detail!"
• "All team members are so kind and happy to help - such good customer service is rare to find."
• "Really friendly and professional service. I have an issue with my car that will be substantial and costly work."
• "My partner received a full mot and service today. Absolutely amazing service from start to finish."
• "The staff at Tallisgrove Motors are an absolute pleasure to talk to."
• "Very honest, knowledgeable and the work done was top notch and at a great price too."
• "He had all the time in the world for me and diagnosed the source of the knocking quickly."
• "I always go to Charlie and the gang at tallisgrove motors .. he always says just give me if a call and I will help."

Cons:

• "Pathetic garage, pass blame around, must of been one of my colleagues, total waste of time leave your vehicle outside."
• "Steer clear unless you want a free chocolate bar. Every hinge was dry--Door, Boot & Bonnet."

Quality of Work

Pros:

• "The work they have done has always been to the highest standard."
• "They sorted my issue and was fixed within 20 mins, very impressed will highly recommend."
• "As a person who has little to no car knowledge I am always skeptical of taking my car to the garage, but tallisgrove Motors are so transparent with the work that they do."
• "Have used these guys on multiple occasions for mot servicing and couple of major repair and can honestly say wouldn't trust anywhere else."
• "I've been going to Tallisgrove for about ten years now (with the same car, which is now 13 years old!). They have done all my services and MOTs, fixed problems and kept me on the road."
• "Tallisgrove Motors have serviced all of our family's cars for the last 20 years. They have always offered the highest levels of customer service, performed excellent quality work."
• "They fixed a problem two other garages couldn't and looked after me with the price."
• "My van is very important to me as it’s how i earn my living I wouldn’t trust it to any one else what a friendly and very reliable garage."

Cons:

• "Went for a 'full' service and got charged £179.46 for an oil & filter change! Got SOLD an 'A' service, but that does NOT include changing an air filter after 2.5yrs and 13k miles APPARENTLY."

Honesty and Transparency

Pros:

• "I was initially hesitant as I’d recently had the fuel filter changed by another garage. But to be fair to Charlie he was being honest with me."
• "I really do appreciate the honesty and professionalism. Definitely my go to garage from now on."
• "Rather than taking my business and money the mechanic who helped was honest and managed my expectation based on the age of my vehicle."
• "Charlie & his team have been servicing my cars for several years now. We won’t go anywhere else."
• "They are honest with you, which is a bonus. We never got charged as it was just a reset warning light and tyre problem."
• "This is the first time I have used this garage, and I will definitely be using it again. They are honest professionals who tell you the truth."
• "Had my Audi A4 in for a major service and timing belt replacement, fantastic service from the guys, price quoted was cheaper than all of the other prices I had been given."
• "Even though it was closed we walked in at the last minute because I was worried about a knocking sound. He didn't charge us."

Cons:

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