Marmadukes - Norfolk Row Reviews Summary

Food Quality

Pros:

• "They have a great variety of food."
• "The food is good. My favorite dish is the Quiche, if you have a change, try it, it is delicious!"
• "Loved the food! Quite unique items too, we got the kimchi grilled cheese sandwich and beetroot and feta pastry."
• "The food all looked absolutely amazing here, it was really hard to make a choice."
• "The food here was really great and a special treat; it definitely delivered a plate that I would not have easily made myself."
• "Food unusual but very tasty. Flavours work really well together."
• "Everything we ordered was absolutely delicious, not just good, outstandingly good."

Cons:

• "Disappointed with the new menu."
• "However, in terms of the full English breakfast, which my husband had, it was overpriced and nothing special."
• "Food was tasty but overpriced and they were stingy with the salad."
• "The food presentation was off and it didn’t even taste nice."
• "Although the Chunky chips was not my type."
• "Bought a vegan chocolate cookie and a vegan banana peanuts chocolate brownie and they were simply not good!"
• "I went a few months ago, and had some food... it was quite disappointing.. had the cauliflower flan, it was just very very eggy, with no flavour and had hardly any cauliflower in it."

Service

Pros:

• "The staff though were the highlight because they were all exceedingly lovely."
• "Service was friendly and professional."
• "Service is fab. Staff are very friendly and treated my dog like a guest - brought him treat and water."
• "Staff are really friendly and remember your orders."
• "The staff are attentive and welcoming and accommodated my dietary needs with ease."
• "Friendly service with fantastic food, cooked up very quickly."
• "The waitress was amazing! So friendly and asked our dietary requirements and came to check up on whether the food was okay."

Cons:

• "Waited 15 minutes for our order to be taken and then 20 minutes for the food to be brought to the table."
• "The waiting staff seemed overwhelmed getting wrong orders to tables."
• "Staff have a very brash attitude, not one greeted us or said hello, as if we were an inconvenience."
• "Staff member who took my order was monosyllabic and grouchy and acted as if I was stupid and an inconvenience."
• "Never coming back, horrible service."
• "The staff here are the rudest of any coffee shop I’ve ever been to!"
• "I can understand slow service if a place is busy and it was busy today. However, it felt like service was slow because nobody really cared."

Atmosphere & Decor

Pros:

• "This place is stylishly decorated throughout, with a nice sounding menu."
• "Good atmosphere."
• "Really nice atmosphere, love the new location by HSBC in Sheffield. Really spacious and cool looking."
• "Nice atmosphere and friendly staff."
• "The atmosphere was so friendly nothing was too much trouble."
• "Nice atmosphere with friendly staff."
• "The decor is lovely and cozy, the service is brilliant and the staff were friendly."

Cons:

• "People were crammed in to very small spaces with Perspex screens and music far too loud."
• "Rooms are basic and crowded but cosy."
• "The upstairs seating is very pokey so not super great for social distancing."
• "Although some reviews found the décor beautiful or interesting I found it cramped and scruffy looking both on the stairs and the top floor."
• "Seating a bit on the tight side and awkwardly sat next to strangers on the same table. Like a lot of cafes nowadays it is not very child friendly."
• "My only slight issue was the acoustics where we were seated. Conversations were echoey and very loud."
• "The place itself is clearly very popular... however we will not be going back if they continue to cram people in."