Farmhouse at Mackworth Reviews Summary

Accommodation

Pros:

• "We stayed in the Napoleon suite which was complimented by a free standing Bath and separate lounge, massive super king bed, two tvs, wood burning stove and a elegant bathroom with a gargantuan shower."
• "The room was so much better than i expected."
• "The 10 beautiful bedrooms at The Farmhouse are the perfect getaway."
• "The room was absolutely gorgeous the staff were so kind and welcoming."
• "We stayed for two nights at the hotel, and it was lovely."
• "On arrival, we found we had been given a different room than that requested for our overnight stay. The rooms were all booked so, without question, we were offered complimentary breakfast for the three of us the following morning."
• "Had an incredible dining experience at The Farmhouse where my partner proposed to me!"

Cons:

• "The only thing I would recommend get an upgrade is the disabled toilet/ baby changing facility which was not a nice place to be. Very dank cramped room, kinda let the entire place down."
• "Negatives: table hadn’t been cleaned and area we sat in was generally grubby. Paintwork and decoration definitely needs sorting out. Chunks of plaster and wallpaper missing!!"
• "The party room was a little drafty."
• "The floor around the urinals had urine under each one."
• "The toilets 1 was blocked and covered in faeces which I reported."

Service

Pros:

• "George was really hospitable and was very thorough in checking whether our party had an allergies or intolerances before taking our order."
• "Our waiter Isaac couldn't do enough for us and made us so welcome."
• "EXCELLENT Customer Service."
• "Staff were so calm, friendly and welcoming."
• "Our server (April) was amazing and very attentive to our table."
• "The staff were very friendly and helpful from the beginning."
• "Staff were always professional and friendly."

Cons:

• "The only critique would be the speed of the service."
• "Had a bit of a wait for drinks, but it was a busy night."
• "Took ages to be served at the bar. Staff lovely but under staffed."
• "The service was awful waited 1hour 40 minutes after starters for main course."
• "Very slow service, took 30 minutes to get served a drink at the table."
• "The service was slow."
• "The service at the bar was poor. We stood being ignored for 10 minutes."

Food

Pros:

• "The pizzas are wood fired so are really tasty and the pasta fresh what a difference those two little things make."
• "Food was as good as always and the drinks menu offers a wide selection."
• "The food was soooooo great."
• "The food was excellent, all clearly homemade rather than the ultra-processed rubbish you find in many pubs and restaurants."
• "Food was amazing and very reasonably priced."
• "Food was fantastic as always."
• "The food was delicious."