Oak Farm kennels and And Doggy Day Care Reviews Summary

Staff and Service

Pros:

• "Sean is very accommodating and flexible with booking Doug in."
• "The staff are helpful and friendly and the 'rooms' are kept clean."
• "Great work Sean and the team."
• "Sean the owner and his team have been amazing each time remembering Alfie and his likes and dislikes."
• "Staff at oak farm kennels were really nice and friendly could tell my dog has really been looked after."
• "Sean and the staff are very friendly and accommodating."
• "The staff are brilliant, clearly love the dogs they look after and give them plenty of exercise during the day."

Cons:

• "Our dogs came back underfed and covered in scratches."
• "Really disappointed in this facility. It wasn’t as it appears on the site. I didn’t leave my dogs the premises were dirty and the number of dogs all roaming together was unbelievable."
• "Our dog shivering alone outside and for the first time he didn't show excitement to see us."
• "They said they had lost their blanket which they always sleep in."
• "She has lost loads of weight as we used to be able to grab her fat but now we can’t and her collar was really loose."
• "I’ve lost all trust in Oak Farm and will never leave my dog there again."
• "Very rude on the phone when trying to book."

Facilities and Environment

Pros:

• "If your dog likes socialising with other dogs and being out in the fresh air rather than cooped up in kennels, then Oak Farm is perfect."
• "The open space the dogs share is ideal for the socialisation of our puppy."
• "Our Girl (Petal) loves every minute of her holiday at Oak Farm Kennels."
• "Lovely and spacious grounds for them to run and they offer extra heating in the colder months."
• "The setting is idyllic with so much open countryside space for the dogs to enjoy their walks, large communal outside areas so that the dogs can play together and socialise with one another, great accommodation all heated in the winter."
• "The pens are large and dry and really clean."
• "The Kennels are perfect for every breed of dog and it's so nice to see them with space to run around."

Cons:

• "Our dog was covered head to toe in mud."
• "Just because my dog hadn't stayed there before said they couldn't accommodate."
• "Their coats came back chewed and ruined."
• "He was attacked by them and bitten on the ear."
• "Won't use them again, even if we can't find anywhere else."
• "Our dog was covered head to toe in mud."
• "He was attacked by them and bitten on the ear."

Animal Care and Socialisation

Pros:

• "He was walked twice a day and given all the attention he needed."
• "Very happy with his services and the dogs loved it Highly recommended."
• "Prices are very reasonable and dogs are very well looked after."
• "They are very well cared for whilst there and I wouldn’t hesitate to recommend."
• "They were all looked after very well."
• "Would recommend to anyone who wants their pets moved, collected and or looked after."
• "My dogs are not great with other dogs, so they are not mixed. They have 2 large separate runs to use during the day and are put into 2 kennels at night."