"The entire team has been extremely helpful, friendly, patient and super caring."
"They have the most wonderful team to look after the dogs, and are always friendly, helpful and love their work."
"The staff are amazing - so a big thank you from Murphy & Mabel (and owners!)."
"Every member of staff is very friendly, knowledgeable, and clearly enjoys their time with the dogs."
"The staff are all lovely and the setting is gorgeous, with plenty of safe open spaces."
"The staff are friendly and seem to really care about the dogs."
"All the staff are friendly, welcoming and have a clear genuine love for dogs."
Cons:
"I was very upset by the level of aggression that I received from Liz upon picking up my dogs."
"The owner was rude, dismissive and extremely opinionated on what she believes is right for our dog!"
"However, I cannot express enough about how rude the owner is. She was extremely arrogant and stand-offish."
"Overall just really taints the experience. Hopefully she treats her staff and customers better in the future. Very disappointing."
"This boarding had all the potential to be amazing for our dog but the owner was rude."
Facilities and Location
Pros:
"The facilities are top notch and all the dogs get lots of walks and supervised playtime."
"The facilities are great with lots of outdoor space for fun and games."
"Acres of secure ground for the dogs to run around and play together."
"The farm is in a beautiful location with lovely walks for the dogs."
"The kennels are perfectly situated on a farm surrounded by fields which provide ample space for the dogs to run and roam when they are taken out."
"Being set on a farm with so much space and own woods and several fields is perfect."
"The grounds are really great, the dogs have long walks in a forest, field, large pond!"
Cons:
"False advertising they say that they take dogs with fear aggression on their website but have refused after 3 weeks of trying to contact them via email to even see my dog."
"The only issue is that they are always full and you have to book in advance."
Communication and Updates
Pros:
"Liz keeps me updated as to how she is and what she’s been up to."
"It is so reassuring for me to receive updates and photos and everyone is so caring and professional."
"Thank you for all the photos and videos whilst we were away and we loved seeing Juno interacting with all her kennel mates."
"They even send me updates when i'm away so I know he's having the best time there."
"We got photo updates through our break, with the dogs quickly settling down and appearing to enjoy their stay."
"We love receiving our little 'Pup Dates' of what Clyde's been up to 'down on the farm'."
"While abroad I get photo updates to put my mind at ease."
Cons:
"I will not be using these kennels again which is a great shame as it’s a great place and the staff are lovely, just a shame about the owner."