The Globe Reviews Summary

Staff

Pros:

• "Staff seemed a bit stretched but were welcoming."
• "Very nice and helpful staff."
• "Very welcoming staff, from the manageress to the nicely enthusiastic cleaner."
• "Staff are friendly and the customer service is well on point!"
• "The staff at the Globe will do anything for you and nothing is too much trouble."
• "The friendliness of the staff and their willingness to help stood out and is something not found everywhere these days."
• "The real shining star of the venue came from the incredible staff who went above and beyond."

Cons:

• "Literally awful and rude staff."
• "Unfortunately the food is been very disappointed and so the service."
• "The service was terrible seemed like the staff was very inconvenienced and unwelcoming."
• "Slow service, floor not cleaned under tables."
• "Under staffed and disorganised, sadly lacking in all aspects."
• "Staff never even return to your table to see if you need anything and you have to flag them down."
• "The staff seemed more interested in gossiping and stuffing their own faces than checking on the table."

Food

Pros:

• "The steak was cooked to perfection and all food arrived at the table together, all were hot, and all cooked to the individual preferences."
• "They have amazing pizzas!"
• "The pizzas were freshly made and baked in a brick oven."
• "The food was worth every penny."
• "The food was delicious, the roast meats were tender the potatoes crispy and the yorkies well risen, and there was plenty of it."
• "The food of their restaurant is also really tasty."
• "The food was really delicious and the service was very very attentive."

Cons:

• "For us the ambience wasn't cosy enough and the music was too loud."
• "Unfortunately the food is been very disappointed and so the service."
• "Mains were poor, the pizzas where loaded with too much tomato sauce and hardly any other toppings."
• "Prawn pasta was pretty much just tomato pasta, hunt the prawn was tried. Chicken Caesar was dry and lacking in Caesar."
• "Fish and chips with sweet potato fries is really not pleasant."
• "Dinner wasn't good at all, very fatty burger and my spaghetti had barely any seafood in it."
• "The fish and chips and fish goujons were terrible and seemed like they were over fried which made them rock hard and inedible."

Location

Pros:

• "Perfectly located for exploring warwick."
• "Location was perfect for the castle, town and the racecourse."
• "Location is just on the heart of Warwick."
• "It is a great location and atmosphere."
• "Great central location."
• "Perfect location for the town, cathedral and castle."
• "Brilliant location, 2mins walk from the market square & 10min walk from the castle."

Cons:

• "No parking on site and rang up to ask where the nearest parking was and the guy I spoke to was really rude and sarcastic."
• "The Globe's only letdown was it doesn't have any parking which for a disabled person felt a tad difficult as you have to park on the street and hope there's a close Disabled bay."
• "Very disappointed as we wanted to make this a regular destination."
• "The cleanliness of the loos is my quick assessment of the general cleanliness that the management are expecting to have -and these loos are absolutely spotless."
• "There is a carpark which is just a 2 minute stroll to the hotel (£7 for 24hrs) great price."
• "Unfortunately our room had an issue with the air-conditioning meaning the air temperature was very very hot."
• "Noisey dark room no1. So next day we were moved to no3 but that was so hot."

Rooms

Pros:

• "The building and rooms are clean and comfortable."
• "The interior is well decorated and the tables and seats comfortable and not too crowded or cramped."
• "Super large bedroom, very clean, with quality bedding and towels."
• "The rooms are all individually decorated."
• "The rooms are vintage, clean and comfortable, very cute deco and renovated bathrooms."
• "Rooms nice and clean, great addition of air-con, showers brilliant."
• "The room was cleaned every day to a high standard."

Cons:

• "The room was unbearably hot at night. There was no air movement at all and sleep was all but impossible in the heat."
• "A double room with only one bedside table! Not good."
• "The room had a neglected feel - chipped and scuffed paintwork on the walls, a wardrobe handle that kept coming off, a second television that didn't work, and windows that were painted closed (or open)."
• "Unfortunately there were a few issues with the room - 3 wet radiators not working so a small oil filled unit left in room."
• "The room is lovely and excellent covid-19 measures in place, toiletries, tea etc is upon request."
• "The window had a large stain of expanding foam spilt down the outside, and the sealant in the bathroom was mouldy."
• "The bathroom was in poor condition - a leak around the base of the toilet pedestal (which had been unsuccessfully repaired by a liberal application of silicone sealant), and a grubby shower cubicle (also with a loose handle)."