The Bay Horse Tavern Reviews Summary

Food Quality

Pros:

• "Ingredients are locally sourced, dishes prepared from scratch."
• "Everyone enjoyed their meals and we were left very happy."
• "What a great place for Sunday lunch. We couldn't fault the food, best roasties I've ever had in an eatery."
• "Food was really good and the music selection is on point!"
• "The food was really good as was the service, the pies were smaller than expected but still delicious and filling."
• "I went for the Chicken, Bacon and cabbage pie with chips and gravy. It was full of flavour, well presented and very filling."
• "The steak pie is out of this world and the chips are unbelievable!"

Cons:

• "The soup was tasteless and the portions were snack like."
• "Asked for two shandy's received pints of better and larger also asked for bottle of water after 25 minutes and a reminder tap water was put on table."
• "Place is lovely but food was bad. Was fair to say that the cost was refunded. But no explanation why cheese pie tasted like mashed potato pie."
• "However, we was disappointed at how tiny the portion size was for the pork belly small plate - 3 small pieces for £8 (without 50 percent off) seems a lot."
• "Food we had tonight was awful and way overpriced, blue cheese tart was size of a half filled jam tart with a handful of bagged salad."
• "Went for the Sunday roast and wasn't impressed. Veg undercooked and very little variety."
• "Average food. peri chicken was dry and didn’t taste of much, chips tasted of oil and there was about 10 chips in total."

Service

Pros:

• "The staff is helpful and friendly."
• "Very friendly staff. Quick service and great food."
• "Staff were friendly, and gave good service."
• "The waitress couldn't do enough for us."
• "Service was excellent and it was warm and dry amidst a storm!"
• "The service is great."
• "Service is friendly and efficient. Staff take and fulfil orders quickly, cleaning up efficiently when diners leave."

Cons:

• "The app to order drinks is so long and complicated, it would put me off going again."
• "The young ladies who work there are a bit off hand and not very welcoming."
• "Walked in off the street 5 min after opening to be told they were fully booked!"
• "Once we all paid and leaving the pub, we were told that we were still short, we did ask if the service charge was optional and the person behind the bar said there was still money to be paid, the interaction left the evening sour and wasn't the experience I had expected."
• "Also the ale was flat and warm. Didn't enjoy it."
• "Incredibly slow service. Took 3 hours from start to finish."
• "The staff serving the drinks were rude and unhelpful."

Ambience

Pros:

• "On the outside, the Bay Horse looks like a regular old pub... but inside it's got heaps of character, and feels like a really nice blend of bar and pub."
• "Great atmosphere and interior design, such a wide variety of beers on tap as well."
• "This place has recently had a major refit. It's very trendy with the 20 to 35+ age group pleasant back yard area with covered seating and outdoor heaters."
• "The pub quiz was also very fun, we all had a great time!"
• "Stunningly refurbished excellent pub."
• "Yes, what lovely booze and dashing. Yes! The vibes accentuated."
• "Ambience has plenty of classic pub character, including an antique feature fireplace, and decorated mantelpieces."

Cons:

• "Felt squashed and a little claustrophobic due to layout."
• "It was busy which was a little loud at points when there was a large group."
• "Hard surfaces mean it can be a bit loud for conversation in the main bar."
• "My only complaint is that the outdoor seating closes at 10PM, and the music on inside is quite loud, so it’s not ideal if you want to talk."
• "At the moment the loud music isn't ideal, it forces people to shout to be social."
• "The only downside was our table which was in a corner, facing a wall with our back to everybody - it felt a bit isolated."
• "Very loud and rowdy place also."