The Sheldon Arms Reviews Summary

Food Quality

Pros:

• "The carvery had a wide range of vegetables and the beef was so tender, very nicely cooked."
• "The meals were all fresh, well cooked and very tasty."
• "All meats cooked to perfection."
• "The food was hot and perfectly cooked."
• "The food was great and a special thanks to the chef! We were surprised to find out how much is made from scratch on the premises."
• "We had the carvery. Fair choice of meat which was well cooked and good choice of vegetables."
• "The food was fantastic and tasty, the staff were all friendly and helpful."

Cons:

• "Some chemically looking gloopy cheese in a bowl with what looked like irregular fried pitta bread or something but it wasn’t nachos."
• "Going downhill. Very fatty meat with two options, beef or gammon."
• "We ordered the garden burger but it was just awful, totally inedible, it had no structure just turned to mush in the bun."
• "Unfortunately, after the very long wait, the mixed grill was very poor! The meat was very tough especially the chicken."
• "Fish was obviously not fresh, very soggy and the chips were cold."
• "Expected better from the carvery (medium size) on a Sunday afternoon - vegetables not cooked properly and pretty stingy with the meat."
• "Meat had no taste roasts were greasy!"

Service

Pros:

• "Very large pub, good food & nice atmosphere."
• "Stuart and Shana were life savers today when a cancellation left me with a party of 14 with nowhere to go."
• "Lovely, friendly atmosphere, the staff are really friendly and always there if you need anything."
• "Service was exemplary, staff welcoming and attentive, special mention for Annetta."
• "The staff were very friendly and helpful and nothing was too much trouble."
• "Staff hospitable and friendly, meals are always hot and tasty."
• "Really friendly helpful staff."

Cons:

• "We booked our table a week in advance for 14 people, we had to wait half hour for our table."
• "We ended up waiting 1hour 15 minutes when the food arrived it was the wrong order."
• "When we paid, one of the bar staff was quite argumentative."
• "Took around 30 mins for our order to be taken, food then took a very long time to come out."
• "When we were trying to explain to one of the waitresses what we ordered for dessert, she just stormed off half way through us talking to her."
• "Lad carving the meat... quite unapproachable seemed in a rush."
• "Absolutely shocking service from the staff. Will not be coming again which is a shame because the food was quite enjoyable."

Value

Pros:

• "Reasonable meals at reasonable prices."
• "This place never fails to deliver on what you want for excellent service and really good value for money."
• "Good value for money and they allow those who have the blue discount card for front line workers at 20% off the bill."
• "The food is good and well priced."
• "Good value for money at 8.95."
• "Meals are around £10 each, reasonable for the quality."
• "Enjoy a lovely family meal there Sunday we got there staff were very polite an very helpful."

Cons:

• "Not the cheapest of places!"
• "For the amount of meat received you'd be better having a vegetarian carvery for £8 less."
• "Overall the prices are a little high for what you get."
• "Food is very over priced very limited menu."
• "And for £8.95 it's not worth the money."
• "Don't pay the extra for a larger Sunday lunch. You don't get anything extra."
• "Food nice but portions too small for the price."

Ambience

Pros:

• "It is a large spacious pub with a homely feel."
• "Really nicely decorated pub, visited on a Friday lunchtime, had Halloumi, chips and mushy peas which was very good."
• "The atmosphere and decor is really great - it was fairly recently refurbished and it's now a 'rotisserie'."
• "Fantastic afternoon /evening I had today with all my family(16 of us!) We had a very warm welcome from all the staff and nothing was too much trouble."
• "The pub itself is very clean with nice decor and music playing at just the right volume so as not to spoil the atmosphere."
• "Very nice atmosphere and the place was well decorated."
• "Nice decor inside, a place to take the family for a meal or to go for a few pints."

Cons:

• "We were told to sit in the vault type area with ripped seat the whole length of the leather bench with chips all over the floor."
• "Once we realised how grim the food was, started to notice how run down the place is, ripped upholstery, tables held together with beer coasters."
• "The table was sticky."
• "The atmosphere is pretty good with some raucous customers."
• "They were all just standing around the tills chatting and laughing, whilst we were waiting."
• "The place is very clean and presented well."
• "Terrible carvery, lots of the food was sitting in deep grease or water no choice of meats under cooked Yorkshire puddings very greasy."