Fountain House Reviews Summary

Category: Pub Manchester

Address: The Memorial Hall, 14 Albert Square, Manchester M2 5PE, United Kingdom

Phone: +441618341866

Rating: 4.2
based on 150 reviews.

Service

Pros:

  • "The staff are so friendly and helpful."
  • "Staff couldn't have been better - so nice."
  • "Service was good and friendly and the ambiance relaxing."
  • "Service was excellent!"
  • "The staff were very friendly and the food came out very quickly."
  • "Great service from Alex."
  • "The waiter who looked after us was so helpful and friendly."

Cons:

  • "Awful service. Had to ask 3-4 times for a cup of coffee."
  • "Massively overpriced and generally we experienced terrible service."
  • "No one attended to us when we came in."
  • "Service was shocking and rude."
  • "Service left a lot to be desired. Couple of waiting staff were really rude."
  • "Disgusting that we were charged over £20 service charge."
  • "Service was a little slow due to lack of bar staff."

Food Quality

Pros:

  • "Food is amazing!"
  • "The food and service were both excellent and we will probably book again next year."
  • "The food was wonderful and the service was first class."
  • "The food was very traditional 'chop house fayre'. It came well presented and was of excellent quality."
  • "The meat on the roast was particularly brilliant, cooked perfectly."
  • "Food was excellent."
  • "Food is delicious! The food is simple good hearty Bristish food that is cooked to perfection."

Cons:

  • "Truffle mac and cheese was disgusting, and the vegan burger was gross!"
  • "Ordered beef short ribs which were supposed to be slow cooked over 4 hours. It was completely carbonised."
  • "Turkey dinner absolutely smothered in cranberry cause clearly to mask the tasteless formed circle of meat."
  • "Chicken on the toast rubbish with gravy that tasted like pure salt."
  • "The onion soup was so salty no-one could eat any of it."
  • "It tasted like the fish was wrapped in a doughy pancake."
  • "Fish and chips didn't hit the mark. All felt a bit overcooked."

Atmosphere

Pros:

  • "Downstairs looks great, when the description says 'industrial chic', it's fairly accurate."
  • "The atmosphere is friendly with the restaurant being downstairs, a perfect temperature and a grateful escape from the sudden heatwave we are currently experiencing."
  • "This place is full of atmosphere and character."
  • "Great evening out with friends with a lively atmosphere & good music."
  • "Tasty food, relaxed atmosphere."
  • "The venue is incredible, across all three floors the decor, ambience and cosy feel was surreal within the city centre itself."
  • "The atmosphere was lovely."

Cons:

  • "Music was very loud."
  • "Burning smell from open kitchen make us feel nauseous."
  • "Music from upstairs stopped any chance of having a conversation."
  • "When there are people at the bar, you can hear them downstairs and the more people there are, the noisier it is."
  • "For the place that puts themselves on the market as 'coffee house' the quality of coffee is very mediocre."
  • "Live band playing upstairs sounded really good."
  • "Not quiet due to the bar upstairs but muted enough to hold a conversation without having to raise your voice."

Value

Pros:

  • "Even though the January discounts were in place the portions weren't reduced."
  • "The portion sizes of the mains are exceptionally generous and the prices are very reasonable, given the quality of food."
  • "The portions are very big and very good value for money."
  • "Great friendly staff prices are reasonable."
  • "Prices are reasonable for the quality."
  • "The overall cost is totally reasonable for what you get."
  • "Pint of local gold was only £4 which is good for Central Manchester."

Cons:

  • "Charged over £17 for vodka tonic and a pint of ale."
  • "Massively overpriced and generally we experienced terrible service."
  • "Not worth £75."
  • "Steak fatty and peppercorn sauce watery."
  • "The fish dish was £18 was more like a starter, and the Manchester tart was awful, nothing like a Manchester tart."
  • "It's somewhat expensive, so not somewhere I'd go regularly."
  • "A bit overpriced to say the least."

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