Address: The Memorial Hall, 14 Albert Square, Manchester M2 5PE, United Kingdom
Phone: +441618341866
Rating: 4.2
based on 150 reviews.
Service
Pros:
"The staff are so friendly and helpful."
"Staff couldn't have been better - so nice."
"Service was good and friendly and the ambiance relaxing."
"Service was excellent!"
"The staff were very friendly and the food came out very quickly."
"Great service from Alex."
"The waiter who looked after us was so helpful and friendly."
Cons:
"Awful service. Had to ask 3-4 times for a cup of coffee."
"Massively overpriced and generally we experienced terrible service."
"No one attended to us when we came in."
"Service was shocking and rude."
"Service left a lot to be desired. Couple of waiting staff were really rude."
"Disgusting that we were charged over £20 service charge."
"Service was a little slow due to lack of bar staff."
Food Quality
Pros:
"Food is amazing!"
"The food and service were both excellent and we will probably book again next year."
"The food was wonderful and the service was first class."
"The food was very traditional 'chop house fayre'. It came well presented and was of excellent quality."
"The meat on the roast was particularly brilliant, cooked perfectly."
"Food was excellent."
"Food is delicious! The food is simple good hearty Bristish food that is cooked to perfection."
Cons:
"Truffle mac and cheese was disgusting, and the vegan burger was gross!"
"Ordered beef short ribs which were supposed to be slow cooked over 4 hours. It was completely carbonised."
"Turkey dinner absolutely smothered in cranberry cause clearly to mask the tasteless formed circle of meat."
"Chicken on the toast rubbish with gravy that tasted like pure salt."
"The onion soup was so salty no-one could eat any of it."
"It tasted like the fish was wrapped in a doughy pancake."
"Fish and chips didn't hit the mark. All felt a bit overcooked."
Atmosphere
Pros:
"Downstairs looks great, when the description says 'industrial chic', it's fairly accurate."
"The atmosphere is friendly with the restaurant being downstairs, a perfect temperature and a grateful escape from the sudden heatwave we are currently experiencing."
"This place is full of atmosphere and character."
"Great evening out with friends with a lively atmosphere & good music."
"Tasty food, relaxed atmosphere."
"The venue is incredible, across all three floors the decor, ambience and cosy feel was surreal within the city centre itself."
"The atmosphere was lovely."
Cons:
"Music was very loud."
"Burning smell from open kitchen make us feel nauseous."
"Music from upstairs stopped any chance of having a conversation."
"When there are people at the bar, you can hear them downstairs and the more people there are, the noisier it is."
"For the place that puts themselves on the market as 'coffee house' the quality of coffee is very mediocre."
"Live band playing upstairs sounded really good."
"Not quiet due to the bar upstairs but muted enough to hold a conversation without having to raise your voice."
Value
Pros:
"Even though the January discounts were in place the portions weren't reduced."
"The portion sizes of the mains are exceptionally generous and the prices are very reasonable, given the quality of food."
"The portions are very big and very good value for money."
"Great friendly staff prices are reasonable."
"Prices are reasonable for the quality."
"The overall cost is totally reasonable for what you get."
"Pint of local gold was only £4 which is good for Central Manchester."
Cons:
"Charged over £17 for vodka tonic and a pint of ale."
"Massively overpriced and generally we experienced terrible service."
"Not worth £75."
"Steak fatty and peppercorn sauce watery."
"The fish dish was £18 was more like a starter, and the Manchester tart was awful, nothing like a Manchester tart."
"It's somewhat expensive, so not somewhere I'd go regularly."