Address: Wicken Road, Saffron Walden, CB11 4QT, United Kingdom
Phone: +441799550442
Rating: 4.5
based on 290 reviews.
Food Quality
Pros:
"The food and drink in the bar and restaurant were superb."
"Food choice and taste excellent. Atmosphere in the restaurant and staff great."
"The menu and specials very interesting and delicious."
"Just had evening meal which was exceptional, wish the chef sold the pear chutney, it was out of this world!"
"The food was beautiful and very tasty and well presented."
"The food was great with a good selection on the menu."
"Food was excellent, service was spot on."
Cons:
"Menu had next to nothing to choose from!"
"Ordered fish and chips which was very average, fish was quite small and chips were not great."
"An £8.50 glass of wine that we ordered was in a dirty glass."
"I wish I had taken a photo of my £30.50 rib eye steak as it was served with cold chips and looked like it was from Wimpy."
"The food was functional, not great and certainly not exceptional which given the price (£25 for a Sunday roast!!) I would have expected something far better."
"The only feedback I have is that it is a shame that there were paint chips on doors etc and that the quilt feathers were all bunched up."
"The fish and chips were excellent but the sea bass with linguine was tasteless and very stodgy."
Service
Pros:
"Staff all friendly."
"The staff are extremely helpful and friendly and one member of staff stood out from the rest, and that was Gail."
"Service was great from the waitress our first evening."
"Staff were very efficient and friendly."
"All of the staff were attentive and friendly and if that level of service is extended to staying guests, then this would be a lovely place to stay!"
"Staff excellent, very friendly & accommodating so overall a very pleasant stay."
"The staff were pleasant and efficient without being intrusive."
Cons:
"We waited a long time for breakfast to arrive, we heard others complaining too."
"3 staff members hard to attract for second cup of coffee (no cafetiere)."
"They were clearly struggling a bit with service."
"Rubbish service. Food took over an hour to arrive and no apology."
"The staff didn’t seem overly bothered about it, nor did they make much (if any) conversation with us."
"Service was good at the beginning but tailed off towards the end of the meal."
"Although it was a Saturday afternoon, they didn't have the desert we wanted as 'it sold out'."
Accommodation
Pros:
"The room was nice and cosy and had a huge bed and a large bathroom."
"The room was very comfortable and well equipped."
"The room was huge and so well-appointed and comfortable."
"Lovely little pub with great, comfortable, spacious rooms."
"The tepees were brilliant, warm and dressed with fairy lights."
"The courtyard rooms are very clean and comfortable."
"The rooms were very comfortable and clean."
Cons:
"Rooms need some love, chipped paint work, way too soft beds."
"Downside to our room was hearing squeaky floorboards and footsteps from the room above and their use of the toilet and shower."
"floor in our room not clean, it was the first thing I noticed upon entering, and seemingly not being regularly cleaned."
"The nylon-type drape folded across the bottom of the bed was bobbly and there were different hairs stuck in it, long blonde, short black, etc."
"Our only criticism of the room was that it was very dark so we needed the lights on all the time."
"The only downside was the shower - electric shower over the bath."